Service Advisor/ASM
Buchanan, TN, United States
- Automotive
- Full-time
- Service Advisor
- Automotive Service
- Customer Service
The Service Advisor/ASM position at Wyatt Johnson Hyundai Mazda involves managing customer interactions and guiding clients through vehicle service processes while maintaining excellent customer service. The role offers competitive compensation, flexible scheduling, internal advancement opportunities, and requires experience in customer service and CRM software. The position is part of a large, multi-state automotive group known for its award-winning service and strong employee development programs.
$60k-$100k+ Yearly Earning Potential for Top Performers
Yearly Accrued PTO
Flexible Schedule
Internal Advancement Opportunities
Wyatt Johnson Hyundai Mazda, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.
Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.
Why choose Wyatt Johnson Hyundai Mazda and Hudson Automotive Group?
Competitive Compensation
Additional Manufacture Incentives/Bonuses
Company Provided Training and Career Development
Internal Advancement Opportunities
Previous Customer Service Experience Required
Previous Service/Sales Experience Preferred
Other Benefits we offer:
- Medical, Dental, Vision Insurance
- Life Insurance
- 401k with match
- Paid Vacation/Holidays
- Accrued PTO
- Employee development through training and advancement opportunities
- Employee discounts on products & services
- Balanced work schedule
Qualifications:
- Proven experience delivering a strong customer experience.
- Ability to successfully guide customers throughout the service process.
- Customer Relationship Management (CRM) Software Experience.
- Excellent communication skills.
- Strong amount of emotional intelligence.
Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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