The Adobe Workfront Global Administrator is responsible for the overall configuration, maintenance, and optimization of the Workfront platform across the organization including PSG, CBG, PSG, Corporate/HR. This role ensures that Workfront supports business processes effectively, aligns with strategic goals, and delivers a seamless user experience for global teams. 

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer.  All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

CORE RESPONSIBILITIES AND TASKS 

System Configuration & Maintenance

Manage global system settings including user set-up, roles, access levels, permissions, schedules, and notifications.

Translate complex business processes into scalable Workfront configurations to support strategic planning, execution, measurement, capacity management, user experience and other business needs.

Configure and optimize forms and custom fields, request queues, project templates, and workflows.

Governance & Strategy

Establish governance policies for Workfront usage across the organization.

Lead system audits to ensure compliance with internal standards.

Work with Marketing Operations Manager to develop and implement advancement roadmap. Partner with IT and business leaders to align Workfront with strategic initiatives.

Support Workfront integration with other tools (e.g. Adobe Fusion, CRM, DAM).

Evaluate and implement new features and capabilities from Adobe Workfront.

Lead expansion efforts into new departments or regions.

Manage licensing planning and contract negotiations.

User & Access Management & Support

Create and manage user accounts and teams.

Provide onboarding, training, and materials for new users and features, releases, and updates.

Document system configurations, processes, roles and responsibilities, and best practices.

Serve as a champion for Workfront best practices and governance across teams. Manage feedback loops and socialization.

Serve as primary point of contact for Workfront-related issues and support.

Workflow & Process Optimization

Design and implement request queues with routing rules and queue topics.

Customize workflows to align with business needs across departments.

Collaborate with stakeholders to improve project lifecycle processes (Create, Plan, Manage, Close).

Manage Workfront proofing platform.

Reporting & Analytics

Build and maintain advanced reporting structures using custom reports, dashboards, calendars, and other Workfront tools and features to support tracking and decision-making.

Provide insights and perform data analysis to support decision-making. Identify opportunities for optimization and inform system enhancements. 

POSITION REQUIREMENTS

FORMAL EDUCATION: 

Required:

Bachelor’s Degree in relevant field or equivalent experience

KNOWLEDGE& EXPERIENCE

Required:  

3+ years’ experience in Workfront system administration

Experience deploying new marketing technologies or capabilities

Preferred:  

Familiarity with AI tools and their application in marketing workflows and automation  

TECHNICAL/SKILL REQUIREMENTS:

Required:  

Proficiency in Microsoft 360 suite.  

Strong project coordination and problem-solving skills

Excellent communication skills – verbal and written  

Skilled in change management, stakeholder engagement, and influence

Customer service oriented, builds trust and respect with functional and cross-functional teams  

Ability to learn new systems and software platforms quickly and effectively

Ability to proactively gather and interpret data to inform systems design, and ability to translate business requirements into system configurations

      Preferred:

Analytical mindset with proficiency in reporting and data visualization

Travel: 10%