Position Summary
Effectively assist the manager in growing revenues and profitability of an Ames Tools store while complying with company policies and procedures. Accomplish any tasks deemed necessary to achieve these goals as directed by the Regional Manager and/or Store Manager. Also assist the Regional Manager with store coverage needs as they arise.

Duties & Responsibilities

• Responsible for assisting in the overall operation of an Ames company retail store

• Open and close the store when the Store Manager is absent

• Merchandise products and organize the showroom and rear warehouse for safe and effective material handling

• Report inventory discrepancies or customer issues to the Store Manager

• Assist with store coverage at other locations in the region as necessary

• Maintain positive business relationships with existing Ames customers and cultivate new business opportunities with Interior Finishing Contractors in the assigned selling area

• Generate revenue growth through effective marketing of the Ames line of automatic taping tools, parts, and equipment, including promotion of add-on sales

• Perform daily functions including greeting customers, processing rental and sales transactions, customer service, order processing, merchandising, inventory and tool audits, collections, housekeeping, database development, cash handling, bank deposits, and loss prevention

• Perform additional functions such as boxing and shipping tools to the repair center and receiving tool and merchandise shipments into inventory

• Collaborate with Field Specialist personnel to identify training lead prospects for enhanced revenue generation

• Provide basic demonstrations and effective presentations of Ames tools and products

• Execute Ames sales and marketing programs

• Maintain rental tools and contractor equipment

• Assist with planning and execution of open house customer events

• Assist with maintaining organized files, bank deposit receipts, and accurate record keeping

• Complete competitive shops as necessary

• Perform collection duties as assigned

• Submit quality tags, expense reports, and prototype tool testing questionnaires in a timely manner

• Perform other duties as assigned

• Supervisory Responsibilities: This position has no supervisory responsibilities

Basic Qualifications

• High school diploma or general education degree (GED)

• Two to four years of related experience

Core Competencies

• Strive to do the right thing by displaying trust and integrity

• Embody servant leadership principles by putting the needs of others first and valuing diverse perspectives

• Demonstrated ability to work independently and on a team, including leading, executing, and/or delegating as needed

• Establish and maintain effective working relationships across all levels of the organization

• Champion an inclusive work environment and empower others to bring their full selves to the workplace

• Ability to self-manage, show initiative, be proactive, and drive results

• Communicate professionally, both verbally and in writing, with coworkers and customers

• Experienced store operations associate with strong customer service skills, tool product knowledge, inventory control experience, problem-solving abilities, and relationship-building skills

Additional Skills & Qualifications

• Language Skills: Ability to read and comprehend simple instructions, correspondence, and memos; ability to write simple correspondence; ability to present information in one-on-one and small group settings

• Mathematical Skills: Ability to perform basic arithmetic, compute rates, ratios, percentages, and interpret bar graphs

• Reasoning Ability: Ability to apply common-sense understanding to carry out written or oral instructions and solve problems involving limited variables

• Certificates, Licenses, Registrations: Valid driver’s license required; forklift certification required in some stores after hire

• Other Qualifications: Bilingual Spanish/English preferred

Physical Requirements

• Regular use of hands for handling, fingering, talking, and hearing

• Frequent standing, walking, and reaching with hands and arms

• Occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling

• Regular lifting and/or moving up to 10 pounds

• Frequent lifting and/or moving up to 25 pounds

• Occasional lifting and/or moving up to 50 pounds

• Work Environment: Moderate noise level typical of retail and warehouse environments

• Incentive Pay: Eligible for participation in the Company’s Incentive Plan based on individual and company performance

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members as our greatest assets and invest in training while supporting work-life balance.