Position: Material Handling Agent

The Material Handling Agent is responsible for processing, verifying, and shipping materials while maintaining inventory accuracy using warehouse management software. Key duties include loading and unloading freight, conducting cycle counts, labeling shipments, and ensuring compliance with safety and reporting procedures.

Core Responsibilities & Duties:

• Process all aspects of materials using warehouse inventory software  
• Label and ship orders according to established procedures for each customer 
• Accurately pick and weigh all shipments 
• Inspect freight and follow appropriate reporting procedures  
• Assist with inventory and cycle counts 
• Rotate and re-stock shelves according to inventory procedures 
• Verify all inbound and outbound materials 
• Provide prompt and accurate customer service 
• Arrange and maintain filing and recording systems 
• Document monthly activities for period end reporting 
• Safely load and unload trailers by utilizing equipment such as hand trucks/pallet jacks and forklifts 
• Shrink wrap freight pallets 
• Maintain a clean and save working environment 
• Other duties as assigned 

Job Requirements & Qualifications:

• High school diploma or GED equivalent 
• Minimum of 2 years' experience of general warehouse knowledge  
• Excellent customer service skills 
• Excellent verbal and written communication 
• Computer skills, including Microsoft Office products including Word, Excel, Outlook, etc. 
• Warehouse Oracle Database Experience is a plus 
• Must be able to frequently lift and/or move up to fifty (50) pounds  
• Forklift Certification preferred 
• Ability to work under minimal supervision 
• Ability to establish and maintain effective working relationships with employees and managers 

What We Offer:

• Competitive base salary
• Paid time off within the first year of employment, sick time and holidays
• Company provided life insurance
• Health, vision, and dental insurance options
• Commuter benefit plan
• Optional supplemental life insurance
• 401(k)
• Wellness program
• A great place to work with a terrific culture

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication