Cleaning Ambassador
Block by Block California
Long Beach, CA, United States
Long Beach, CA, United States
- Cleaning
- Full-time
- cleaning associate
- janitorial work
- public space maintenance
The Cleaning Ambassador is responsible for maintaining cleanliness and safety in public spaces by performing litter collection, graffiti removal, weed abatement, and surface cleaning. The role also involves engaging with the public through friendly customer service and reporting any issues or suspicious activity to the safety team. This position requires professionalism, use of smartphones for reporting, and a willingness to work outdoors during late swing or overnight shifts.
"With Pride, we make public spaces friendly and vibrant for the communities we serve."
Do you enjoy meeting new people and have a delightful disposition? We do too! In fact, that is what this job is all about. Block by Block is seeking to hire an energetic and friendly Cleaning Associate to help us at our Playhouse District location.
What's a Cleaning Associate? It's someone who's willing to talk to people with a friendly smile, take ownership of your city, and do 'whatever it takes' to make sure visitors have a safe, clean and welcoming environment around them.
Preferred Skillset/Experiences: Janitorial work, Landscaping + Groundskeeping
Work Environment: Outdoors
Schedule/Shift Days: Late swing/overnight schedule.
This role will provide a high level of visibility at the street level to carry out a wide variety of tasks to improve the overall appearance of the service district they are assigned to.
ESSENTIAL FUNCTIONS (NOT all-exhaustive, includes but not limited to)
MANUAL LITTER COLLECTION - circulate through the assigned work zone with a rolling can containing supplies and tools to take care of the following tasks:
- Removing litter, fast food bags, cups, containers, cigarette butts, and other debris on sidewalks, street gutters, and alleys. Trash removal and cleaning the sidewalks are mostly what Ambassadors do. Anything that keeps your district from looking clean and inviting has to go.
- Remove graffiti and posters from light posts, trash cans, news boxes and other public infrastructure. We look high and low for anything in eyesight that needs to be removed. Do you know those stickers for bands and bars? Handbills that junk up the telephone polls, well they got to go too.
- Pull isolated weeds. Weeds, weeds, weeds, they seem like they sprout up overnight. We pull them all. Weed abatement is a big part of this job. Those weeds grow around the tree wells, the cracks in the sidewalks, the vacant lots, you name it. If there is a crack, a weed can get in.
- Damp wipe and straighten horizontal surfaces, such as trash can lids, news boxes, and other infrastructure. This is vital. We have always cleaned and sanitized touchpoints. We clean everything that doesn't move.
OBSERVE AND REPORT - while on patrol be watchful for unwanted behaviors or criminal activity and report to Safety Ambassadors via two-way radios. Must be able to articulate an accurate description of persons, vehicles, and other similar identifiers.
HOSPITALITY AND CUSTOMER SERVICE - while on patrol will go out of the way to actively acknowledge pedestrians with a friendly greeting or identify visitors to provide directions, information, city information or recommendations. We go out of our way to engage with visitors and foot traffic. That means that we will cross the street to say "hello." Our Ambassadors never meet a stranger.
REPORTING - must be able to provide written reports of broken infrastructure, and graffiti on private property, and provide a basic daily report of accomplishments and tasks completed. We use Smart Phones to document stats on what we clean. We need someone who can work a cell phone.
PROFESSIONALISM - must maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures, and overall Block by Block standards of expected professionalism. VERY important. You wear our uniform and you represent our company nationwide. We need people who will respect that and remain professional in the public eye.
We are proud to offer the following benefits:
Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
Other: 401K Retirement Savings Plan
Do you enjoy meeting new people and have a delightful disposition? We do too! In fact, that is what this job is all about. Block by Block is seeking to hire an energetic and friendly Cleaning Associate to help us at our Playhouse District location.
What's a Cleaning Associate? It's someone who's willing to talk to people with a friendly smile, take ownership of your city, and do 'whatever it takes' to make sure visitors have a safe, clean and welcoming environment around them.
Preferred Skillset/Experiences: Janitorial work, Landscaping + Groundskeeping
Work Environment: Outdoors
Schedule/Shift Days: Late swing/overnight schedule.
This role will provide a high level of visibility at the street level to carry out a wide variety of tasks to improve the overall appearance of the service district they are assigned to.
ESSENTIAL FUNCTIONS (NOT all-exhaustive, includes but not limited to)
MANUAL LITTER COLLECTION - circulate through the assigned work zone with a rolling can containing supplies and tools to take care of the following tasks:
- Removing litter, fast food bags, cups, containers, cigarette butts, and other debris on sidewalks, street gutters, and alleys. Trash removal and cleaning the sidewalks are mostly what Ambassadors do. Anything that keeps your district from looking clean and inviting has to go.
- Remove graffiti and posters from light posts, trash cans, news boxes and other public infrastructure. We look high and low for anything in eyesight that needs to be removed. Do you know those stickers for bands and bars? Handbills that junk up the telephone polls, well they got to go too.
- Pull isolated weeds. Weeds, weeds, weeds, they seem like they sprout up overnight. We pull them all. Weed abatement is a big part of this job. Those weeds grow around the tree wells, the cracks in the sidewalks, the vacant lots, you name it. If there is a crack, a weed can get in.
- Damp wipe and straighten horizontal surfaces, such as trash can lids, news boxes, and other infrastructure. This is vital. We have always cleaned and sanitized touchpoints. We clean everything that doesn't move.
OBSERVE AND REPORT - while on patrol be watchful for unwanted behaviors or criminal activity and report to Safety Ambassadors via two-way radios. Must be able to articulate an accurate description of persons, vehicles, and other similar identifiers.
HOSPITALITY AND CUSTOMER SERVICE - while on patrol will go out of the way to actively acknowledge pedestrians with a friendly greeting or identify visitors to provide directions, information, city information or recommendations. We go out of our way to engage with visitors and foot traffic. That means that we will cross the street to say "hello." Our Ambassadors never meet a stranger.
REPORTING - must be able to provide written reports of broken infrastructure, and graffiti on private property, and provide a basic daily report of accomplishments and tasks completed. We use Smart Phones to document stats on what we clean. We need someone who can work a cell phone.
PROFESSIONALISM - must maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures, and overall Block by Block standards of expected professionalism. VERY important. You wear our uniform and you represent our company nationwide. We need people who will respect that and remain professional in the public eye.
We are proud to offer the following benefits:
Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
Other: 401K Retirement Savings Plan
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