Event Operations Specialist
Location: Boston, MA (Hybrid | Frequent Travel Required)
This is a hands-on, high-impact role for someone who loves live events and operational excellence. You’ll be at the center of onsite conference delivery, while also owning the behind-the-scenes preparation that makes every event seamless.
Benefits and Compensation:
- Competitive salary commensurate with experience
- Paid time off and paid holidays
- Hybrid work structure with variety between onsite and office-based work
- Travel opportunities across major U.S. cities
- Exposure to large-scale, high-profile events
- Professional development and skill-building opportunities
- Supportive, collaborative team culture with global exposure
Requirements & Qualifications:
- Experience supporting live events, conferences, or large-scale programs
- Ability and willingness to travel frequently for multi-day onsite events
- Strong organizational and logistical coordination skills
- Comfortable working in a hybrid role combining physical and digital tasks
- Ability to communicate effectively with remote, international team members
Must Haves:
- Managing onsite event logistics including registration flow, room turns, AV coordination, and supplier communication
- Preparing, packing, and delivering event kits to venues ahead of live events
- Maintaining a clean, audit-ready event storage and packing space
- Conducting inventory audits, charging and maintaining event tech, and tracking consumables
- Printing, assembling, and labeling all onsite materials such as badges and signage
- Uploading and organizing event photos, videos, and documents using strict naming conventions
- Updating attendee data, no-shows, and delivery feedback in Salesforce and internal reporting tools
- Performing venue walkthroughs and documenting operational details for future use
- Briefing contracted onsite staff on expectations and responsibilities
Preferred Background & Skills:
- Prior experience working conferences or multi-day professional events
- Familiarity with Salesforce or other CRM systems
- Experience coordinating with venues, AV teams, or third-party suppliers
- Basic floorplan diagramming or spatial planning exposure
- Strong problem-solving skills in fast-moving, live environments
- Comfortable working independently with minimal supervision
