Program Operations Supervisor: Ensuring Quality and ComplianceMosaic is looking for an exceptionally organized and detail-orientedDirect Support Supervisor to manage the day-to-day operations of our crucial residential support programs. Your core mission will be to maintain a high-quality, compliant, and well-staffed environment.
Who will love this job:
A leader and a coach - who cares about the success of your team and the individuals they serve
A trusted ally - your sound judgment inspires confidence in others, helping them move towards and accomplish team goals
A collaborator - you naturally draw people together while remaining calm and focused even in emotionally charged situations
A skilled planner - you are adept at finding the best route moving forward while encouraging others to keep their eyes on the positive
What you'll do:
This role is perfect for a manager who excels at juggling multiple, critical responsibilities:
Operational Management:Coordinating and managing all program functions to ensure smooth and effective service delivery.
Regulatory Compliance: Acting as the primary safeguard to ensure all activities strictly adhere to regulatory requirements.
Team Oversight: Managing the complete staff life cycle, including hiring, comprehensive training, and efficient scheduling.
Individual Coordination: Strategically planning and managing the appointments and activities of the individuals in the program.
Record Integrity: Meticulously maintaining all necessary records and documentation.
If you have proven experience in operational oversight and regulatory environments, we encourage you to join our team!
SCHEDULE: Salaried, generally days, but flexibility will be required as hours may include evening, overnights and weekends for On-Call support.
Commitment to Mosaic Values:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
Dedicated Service & Operational Excellence: A genuine passion to serve others and a strong focus on creating seamless, efficient support environments with meticulous attention to detail.
Adaptable Leadership: Proven time management and communication skills, with the ability to juggle multiple responsibilities and quickly adapt to the needs of a growing program.
Essential Foundations: An Associate's Degree in a related field and at least one year of experience providing direct support or similar services.
Required Certifications: Current or immediate willingness to obtain certifications in CPR and medication administration.
What YOU’LL Get:
- Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind.
- Education Assistance to further your education or develop your career
- Health, Dental, Vision, Prescription options available
- Professional & Personal Development Opportunities
- 403b Retirement Plan
- Paid Time Off that starts accruing your first day
