Compensation Type: Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Location:
The Joseph Hotel - Nashville
Overview:
WHERE YOU WORK
The Joseph, a Luxury Collection Hotel, Nashville, re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected.
WHY YOU'RE HERE
Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do.
Availability
Full-time, part-time, days, weekends and holidays
Benefits
- Medical/Dental/Vision
- Company paid Life insurance
- 401K
- Paid Time Off
- Free Meals during work
- Discounted room benefits
- Free parking
Responsibilities:
WHAT YOU DO
You like to stay busy and you always find work to be done, whether it’s assisting guests with selecting the perfect item, ensuring everything is displayed perfectly, or making sure your work area is spotless. You take pride in exceptional guest service and maintaining the welcoming appearance of the boutique. You anticipate the guests needs, assist with product selection, and maintain the product availability in the boutique. You are warm and welcoming, and you engage in thoughtful interactions.
Qualifications:
WHO YOU ARE
You love being the person others can rely on, the “go-to”. You’re great at anticipating needs, and others feel like you’re always one step ahead because what they need is done before they even have to ask. Practical and approachable, you take pride in a well-groomed appearance while working in a high-touch, luxury, upscale environment. You may have previous experience in a luxury retail environment.
