Technical Trainer (Industrial/Manufacturing)

WestRock
NJ Dayton Container

Manufacturing
Full-time
technical trainer
manufacturing training
operator certification

Our job summary

The Technical Trainer at Smurfit Westrock is responsible for conducting and managing on-the-floor training and certification of manufacturing operators and craftsmen, ensuring adherence to safety and quality standards. The role involves developing and supporting training materials, assessing trainee skills, participating in hiring processes, and driving continuous improvement in training efficiency. This position requires experience in manufacturing environments, strong interpersonal and problem-solving skills, and the ability to work across shifts to support operational learning and development goals.

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Shift: 2pm-10pm (with flexibility for off shifts as needed)

Salary: $60,000-$70,000/yr

Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site

General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure

training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team

members and be responsible for teammate assessments regarding machine skills – providing feedback,

machine certification responsibility, and conducting assessments related to line of progression

movements.

Major Job Responsibilities:

• Completes daily technical training on the floor to assist with the Certification of team members in their

roles.

• Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed.

• Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training

Standards & Learning System tools.

• Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical

Learning Aids - to assist with training)

• Develops, builds, and maintains relationships with trainees & leaders in their role.

• Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine,

involved in interview process to assess industrial experience, and provides perspective on hiring

decisions)

• Conducts training on all shifts.

• Influences others to be safety-minded.

• Team member will be certified through a Train the Trainer process, support managing day to day

Certification Processes & will be supported by Ops L&D with training tools & general knowledge content.

• Additional duties as assigned.

How you will impact WestRock:

• Improve local team performance through increasing skills and time to certification processes.

• Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing

the time allotted for training – a continuous improvement mindset.

What you need to succeed:

Critical Skills/ Capabilities:

• Growth and Results Oriented: Results oriented person that looks for constant ways to improve.

• Innovation: Able to support implementation of new processes and new learning technologies to drive

training into the flow of work

• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong

interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)

• Accountability: Holds self and others responsible for actions and results

• Influence: Able to partner and build relationships to influence teams to work together, share best

practices and develop and drive effective training for operations teams

• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal

decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and

drive for consensus.

• Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to

ensure we can document and teach critical work processes

• Quality: Actively work to ensure quality is ensured while minimizing waste

Technical Skills:

• 1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a

manufacturing environment preferred

• 2 – 4 years’ experience in a manufacturing environment preferred

• Knowledge of Learning Management Systems preferred.

• Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms

Others Qualification:

• Facilitation/ Presentation Skills

• Influencing

• Partnering

• Problem Solving/ Continuous Improvement

• Professionalism

What we offer:

• Corporate culture based on integrity, respect, accountability, and excellence.

• Comprehensive training with numerous learning and development opportunities

• An attractive wage, reflecting skills, competencies, and potential.

• A career with a global packaging company where Sustainability, Safety and Inclusion are business

drivers and foundational elements of our daily work.

The salary range is $60,000-$70,000/yr, depending on your role, level, and location. The benefits for this role may include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 10 days of paid vacation, and 10 days of paid holidays, subject to annual change. Your actual pay will be based on your work location and other factors, such as your skills, experience, and education. To learn more about the specific salary range for your preferred location, please contact your recruiter during the hiring process. You may apply online at www.westrock.com/company/careers and the application window is expected to close by 1/5/26.

#WorkWithSmurfitWestrock

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

The salary range for this position is $52,875.00 - $88,125.00, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. The benefits for this role include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 10 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education. To learn more about this posting, please contact your recruiter during the hiring process. You may apply online at Smurfit Westrock External Careers and the application window is expected to close by 06-Feb-2026.

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