CUSTOMER SERVICE REPRESENTATIVE

Monday–Friday daytime shift with benefits after waiting period. Customer Service Representative supporting warehouse operations in Milwaukee, WI. Full-time, Mon–Fri 8:00am–4:30pm. Hourly pay $24.00; benefits (medical, dental, 401(k), paid time off) after waiting period; permanent role via staffing firm. - Prior customer service experience or strong interest - Familiarity with Warehouse Management Systems and MS Office - Excellent phone and email communication - Ability to prioritize and work independently in a fast-paced warehouse - Strong attention to detail

Our client, a leading organization in the logistics and warehouse management industry, is seeking a CUSTOMER SERVICE REPRESENTATIVE to join their team. As a CUSTOMER SERVICE REPRESENTATIVE, you will be part of the Customer Support Department supporting warehouse operations and customer relations. The ideal candidate will have excellent communication skills, a proactive attitude, and a strong attention to detail, which will align successfully in the organization.

Job Title: CUSTOMER SERVICE REPRESENTATIVE

Location: Milwaukee, WI

Pay Range: $24.00

Shift: 8:00am - 4:30pm, Monday through Friday

What's the Job?

• Assist customers and business partners via telephone and email to ensure smooth communication and service delivery
• Process orders, receipts, and inventory updates across multiple Warehouse Management Systems and Truck Management Systems
• Communicate with truck drivers upon check-in, assign dock doors, and process completed paperwork at departure
• Update and verify inbound and outbound orders, ensuring accuracy of quantities, lot numbers, SKU numbers, and reference information
• Run stock checks, diagnose inventory discrepancies, and identify root causes to improve inventory accuracy

What's Needed?

• Prior customer service experience or a strong desire to develop in this area
• Familiarity with Warehouse Management Systems and Microsoft Office applications
• Excellent phone and email communication skills
• Ability to prioritize tasks and work independently in a fast-paced environment
• Strong attention to detail, positive attitude, and eagerness to learn new skills

What's in it for me?

• Paid holidays and vacation time to support work-life balance
• Health and dental insurance options to promote well-being
• 401(k) retirement plan to help plan for the future

Upon completion of waiting period, associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.