Parking Regulations Enforcement Supervisor - Chicago, Illinois
Pay: $18.50/hour
Schedules: Full Time
About Us: Here at LAZ Parking, we often say, it’s not what we do, it’s the way we do it. We are more than just the fastest growing and largest privately held parking company in the country, we believe that the work we do and how we treat people can really make a difference.
The Spirit of the Position:
The Parking Enforcement Agent provides operational support by enforcing local parking ordinances, creating, and issuing parking tickets, and resolving customer disputes. Our ideal candidate will pay close attention to detail when inputting information into our handheld ticketing devices, have excellent customer service experience, and be comfortable working outside in the seasonal elements.
Principal Job Duties:
- Monitor vehicles violating city ordinances and issuing citations in accordance with post regulations by following an assigned route on foot or by bicycle.
- Bike and/or walk for long periods of time in a variety of weather conditions.
- Screen for parking placards and permits for special privileges within approved areas.
- Resolve customer complaints per policies and procedures.
- Upload a handheld computer to obtain current information required for work daily.
- Maintain and care for all company-issued equipment.
- Other related duties as assigned.
Education:
- High School graduate or equivalent.
- General knowledge of streets and directions is required.
- A minimum of 1 year of outdoor work experience is required.
- Experience operating a bicycle is required.
Experience:
- General knowledge of streets and directions is required.
- A minimum of 1 year of outdoor work experience is required.
- Experience operating a bicycle is required.
Skills:
- Ability to handle challenging and, at times, emotionally charged situations.
- Ability to follow bicycle safety rules and regulations on the road during the day and at night.
- Ability to drive a motor vehicle for work is NOT required.
- Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
- Ability to work independently and multi-task.
- Ability to interpret policies, procedures, and standard business practices.
- Ability to speak, read, and comprehend the English language.
Physical Demands: - Willingness to work in the elements– heat, wind, snow, rain, etc.- Ability to lift, push and pull at least 50-lbs.- Ability to stand, walk and run for extended periods of time.- Ability to bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
Benefits:
- Team Atmosphere
- Growth Opportunities
- Pay Activ – On-demand access to earned wages; get up to 50% of your earned wages immediately!
- Paid training: No experience? We have you covered!
- Free company uniform
The following programs are available to help support you, free of charge.
- Health Coaching & Resources One-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
- Employee Assistance Program (EAP) you and eligible household members have 24/7 access to confidential counseling.
- Smoking Cessation Program
Additional Full-Time Benefits:
- 401k
- Medical, Dental, Vision
- Paid time off
- Short Term & Long-Term Disability
*After six months of employment, working at least 25 hours, on average, per week - part-time employees are eligible for full-time benefits.
FLSA Status: Non-Exempt; non-tipped
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.
