Commissions Analyst

Summary/Objective
The Commissions Analyst’s primary duty is to reconcile commission payments from Verizon Wireless with the sales that have been entered into the company’s point-of-sale software (RQ).  Additional responsibilities include recovering any outstanding payments through discrepancy submissions and responding to employee inquiries. 

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Assist in compiling monthly, company-wide Verizon commissions reports and matching them to market and to RQ.
2. Address and follow up on exceptions between Verizon and RQ.
3. Submit information to the markets by their monthly deadline to ensure timely commissions payment to sales representatives.
4. Communicate with markets and/or reps to determine commissions.
5. Other duties as assigned.

Competencies

1. Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people.
2. Attention to Detail: Taking responsibility for a thorough and detailed method of working.
3. Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
4. Oral Communication: Shaping and expressing ideas and information in an effective manner.
5. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
6. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
7. Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.
8. Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to act and show tenacity in case of obstacles or resistance

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m., but could include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or Call Center schedule/hours. This is an in-office setting.

Required Education and Experience

1. High School diploma or equivalent required.

Preferred Education and Experience

1. Prefer college degree and proficiency with computer systems and software, including Microsoft Excel.

Additional Eligibility Qualifications (Knowledge, Skills, Abilities)

1. Detail oriented and deadline driven while maintaining the highest level of accuracy
2. Ability to thrive in fast-paced environment
3. Problem solving skills along with ability to make decisions
4. Strong written and verbal communication skills
5. Team Player
6. Positive Attitude

AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.