Our client is seeking a Benefits Specialist to join their team. As a Benefits Specialist, you will be part of the Contact Management Section supporting members regarding their benefits. The ideal candidate will take ownership for each member interaction, can anticipate our members' needs and exceed their expectations, and views change as an essential function of growth.
Job Title: Benefits Specialist
Location: Madison, WI
Pay Range: $24 per hour
What's the Job?
- Research, answer, and resolve complicated questions and problems relating to client's benefit programs and retirement programs
- Thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members
- Monitor and update changes to health insurance benefits, including changing health insurance enrollments or payment sources, assisting employers with benefit adjustments and adjusting employers' monthly payments as needed
- Ensure that State and Local government employees and retirees have the insurance coverages they need when they need them, and that retirees' monthly payments are made timely and accurately
- Meet deadlines with attention to detail
What's Needed?
- Previous call center experience would be helpful
What's in it for me?
- Opportunity to work hybrid (must reside in Wisconsin) after in-person training
- Opportunity to work with retirees, members, and employers
- Opportunity to make a difference in the lives of State and Local government employees and retirees
- Opportunity to feel accomplished in meeting deadlines with attention to detail
- Opportunity to work with a team that values growth and change
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
