Grand Hyatt Deer Valley Park City, UT, United States
Hospitality
Full-time
PBX operator
telephone operator
hotel phone operator
Our job summary
The PBX Telephone Operator at Grand Hyatt Deer Valley is responsible for managing a high volume of incoming calls, providing excellent customer service, and answering guest inquiries about the hotel. This full-time seasonal role requires strong typing skills, a pleasant phone demeanor, and the ability to work flexible hours including weekends and holidays. The position is ideal for candidates with customer service experience who can maintain professionalism in a fast-paced hospitality environment.
The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest “ski beaches” in the world.
The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.
Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
The PBX Phone operator is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.
Why Work at Hyatt?
Free room Nights, Discounted and friends & Family room rates*
Medical, Dental and vision insurance with only 30-day waiting period*!
401K with company Match*
Free employee meal during shift
Generous paid time off*
Tuition reimbursement*
Employee stock purchase plan*
Discounted Ski Passes*
Excellent training, professional development and more
*Applicable for FT Year Around Positions
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
This is not your typical career opportunity. This is the Hyatt Touch.
Please note: We are not able to provide sponsorship for work authorization or visa sponsorship for this position.
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal communication skills
Ability to sit for long periods of time
Must be able to work a flexible schedule, including weekends and holidays
