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Shift Leader – Customer Service Associate (Restaurant)

Applebee's Grill + Bar - Hadley
Hadley, MA, 01035, USA
  • Hospitality
  • Full-time
  • shift leader
  • customer service
  • restaurant management

Our job summary

The Shift Leader at Applebee's Grill + Bar oversees customer service operations in a fast-paced restaurant environment, ensuring excellent service and team leadership. Responsibilities include coaching staff, handling customer concerns, maintaining a positive work atmosphere, and assisting with daily operational tasks. This role requires strong communication, sales skills, reliability, and the ability to manage store opening and closing duties.


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