Shift Leader – Customer Service Associate (Restaurant)
Applebee's Grill + Bar - Hadley
Hadley, MA, 01035, USA
Hadley, MA, 01035, USA
- Hospitality
- Full-time
- shift leader
- customer service
- restaurant management
The Shift Leader at Applebee's Grill + Bar oversees customer service operations in a fast-paced restaurant environment, ensuring excellent service and team leadership. Responsibilities include coaching staff, handling customer concerns, maintaining a positive work atmosphere, and assisting with daily operational tasks. This role requires strong communication, sales skills, reliability, and the ability to manage store opening and closing duties.
Applebee's Grill + Bar - Hadley is looking for enthusiastic individuals to join our team in Hadley, MA as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Applebee's Grill + Bar - Hadley is the right place for you. Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly. -Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!




