2032 Peters Creek Road, Roanoke, VA 24017
AUTOMOTIVE SERVICE ADVISOR / WRITER
Potential Income: Up to $75,000!
Only Experienced Should Apply!
PTO Awarded Day One
13 Days Awarded as of January 2026
No Weekends!
Parks Automotive Group is a network of dealerships across Virginia and the Carolinas. Each dealership shares our vision for the future, and our deep devotion to providing the very best service to each customer who walks through our doors.
Parks Luxury of Roanoke is growing and expanding our Service Team and we are hiring now for experienced Automotive Service Advisors / Writers, and we want to talk to YOU! Are you ready to jump-start your career and grow with our organization? If the answer is yes, apply online today! We value our employees and invest in their success.
Why Work for Parks Luxury of Roanoke?
At Parks Luxury of Roanoke, we don’t just sell cars—we build lifelong partnerships. Our dealership is redefining the automotive experience with a customer-first approach rooted in integrity, transparency, and respect. When you join our team, you become part of a culture that values meaningful relationships, professional growth, and community impact.
What Sets Us Apart:
- Customer-Centric Culture: We prioritize personalized service and open communication, creating a stress-free environment for both customers and employees.
- Career Development: We invest in your success with ongoing training and advancement opportunities.
- State-of-the-Art Facilities: Our modern service center and showroom reflect our commitment to excellence and efficiency.
- Long-Term Partnership: We’re not just here for the sale - we’re here for every mile ahead. That same philosophy applies to our team, with a focus on retention, recognition, and support.
We offer:
- Potential income up to $75,000!
- Medical, Dental, and Vision insurance after 60 days
- Short- and Long-Term Disability after 60 days
- PTO awarded day one – 13 days awarded as of January 2026
- No weekends!
- Employee vehicle purchase plans
- Discounts on products and services
- Company-provided training and education.
- A friendly, professional work environment
- Opportunities for career advancement
Responsibilities – Service Advisor:
- Schedule appointments with customers
- Meet and greet customers
- Work with customer and technician to identify required maintenance using service history data
- Advise customers on necessary/suggested services, notify customers of any current special promotions and upsell additional services
- Compute the cost of replacement parts and labor to restore the vehicle to the condition specified by the customer
- Estimate the cost of mechanical, electric, or other repairs
- Enter itemized estimate on service order and explain estimate to the customer to gain their understanding of all services provided
- Determine progress of repair/service orders and inform customers accordingly
- Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule
- Review results of customer satisfaction surveys with the service manager
- Establish positive relationships with customers
Qualifications/Requirements – Service Advisor:
- Must have experience with demonstrated success as an Auto Service Advisor/Writer and have a pattern of 'sticking around'.
- Must be adept at working a plan for success and understand the processes necessary to achieve their objectives.
- High school diploma or equivalent
- Valid in-state driver's license
- Professional personal appearance
- All applicants must be authorized to work in the USA
- Please upload your resume. Completing the online assessment will grant you priority approval!
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screening.
The Parks Automotive Group is an Equal Opportunity Employer.
