Cabling Infrastructure Manager, DCC Communities
Amazon Data Services, Inc.
Berwick, Pennsylvania, USA
Berwick, Pennsylvania, USA
- IT
- Full-time
- data center cabling
- structured cabling
- infrastructure delivery
Lead and manage a team responsible for low-voltage structured cabling and network capacity installations across AWS data centers, ensuring delivery with minimal rework and high availability. Drive process improvement, automation, budgeting, and strategic planning while coordinating cross-team operations, safety, and on-site supervision. Combine people management with hands-on data center and network infrastructure expertise to scale global operations and meet SLAs.
AWS Infrastructure Operations seeks an Infrastructure Delivery Manager to lead our network capacity cabling infrastructure team. This leadership role combines technical expertise with people management to drive our Data Center Operations forward, focusing on delivering network capacity with zero rework targets.
The Infrastructure Delivery Manager will oversee the cabling infrastructure installation for inbound capacity and equipment while managing a growing team. Key responsibilities include developing sustainable processes, driving automation initiatives, and overseeing low voltage structured cabling across AWS data centers. The role requires expertise in budget tracking, strategic planning, and technical solution development to optimize delivery cycle times without compromising network availability.
As part of AWS Infrastructure Services, you'll join the team that maintains our global infrastructure powering millions of customer workloads. Working alongside software engineers, hardware specialists, and security experts, you'll help ensure reliable service delivery while optimizing costs. The position demands proven people management experience, strong technical understanding of data center operations, and a track record of process improvement and automation.
This role directly impacts AWS's global infrastructure, which includes the design, planning, and operation of our data centers, servers, storage, networking, power, and cooling equipment. You'll collaborate across AWS teams to maintain industry-leading safety and security standards while scaling our infrastructure to meet growing customer demands.
Success in this position requires balancing technical expertise with leadership skills, driving innovation while maintaining operational excellence, and contributing to our culture of continuous improvement. The ideal candidate will bring both strategic vision and hands-on experience to help take AWS Data Center Operations to the next level.
Key job responsibilities
Team Management and Development
-Prioritize and assign tasks to data center technicians and operators
-Recruit, train, and guide staff on industry best practices
-Host weekly staff meetings
-Ensure compliance with Amazon performance management standards
Operational Oversight
-Manage infrastructure installation from procurement through deployment
-Oversee cabling infrastructure installation in data centers
-Coordinate team resources for projects, emergencies, and maintenance
-Provide weekly reports to data center leadership
Process Improvement
-Develop and implement policies and procedures to meet industry standards and SLAs
-Manage tasks and deliverables across projects of varying sizes
Flexibility and Availability
-Support potential off-hours and on-call needs
A day in the life
This position requires on-site presence at AWS data centers to conduct supervision, team meetings, safety inspections and manage daily operations.
About the team
AWS Infrastructure Services powers the global cloud computing leader, maintaining data centers and equipment across 30+ regions with 99.99% uptime. Our diverse team of tackles complex supply chain challenges, implementing complex solutions for millions of customers.
AWS leads with over 200 services, continually innovating since pioneering cloud computing. We value diverse experiences, welcoming candidates from all backgrounds. Our inclusive culture prioritizes work-life balance through flexible arrangements and support for personal and professional growth.
AWS offers extensive development opportunities, including employee-led affinity groups, diversity initiatives, mentorship programs, and continuous learning resources, aiming to become Earth's Best Employer.
- 1+ years of management experience
- 2+ years of data center engineering or operations experience
- 2+ years of network engineering and deployments for large-scale networks in a corporate environment, including hands-on physical infrastructure installations, hardware integration, racking, and cabling experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- Experience leading process improvements
- Experience writing technical documents, project plans and progress reports to leadership and to stakeholders
- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience with lean methodologies
- Six-Sigma or equivalent certification, or Associate's degree or above
- Experience in capacity planning, operations planning, business analysis or similar
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,700/year in our lowest geographic market up to $158,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
The Infrastructure Delivery Manager will oversee the cabling infrastructure installation for inbound capacity and equipment while managing a growing team. Key responsibilities include developing sustainable processes, driving automation initiatives, and overseeing low voltage structured cabling across AWS data centers. The role requires expertise in budget tracking, strategic planning, and technical solution development to optimize delivery cycle times without compromising network availability.
As part of AWS Infrastructure Services, you'll join the team that maintains our global infrastructure powering millions of customer workloads. Working alongside software engineers, hardware specialists, and security experts, you'll help ensure reliable service delivery while optimizing costs. The position demands proven people management experience, strong technical understanding of data center operations, and a track record of process improvement and automation.
This role directly impacts AWS's global infrastructure, which includes the design, planning, and operation of our data centers, servers, storage, networking, power, and cooling equipment. You'll collaborate across AWS teams to maintain industry-leading safety and security standards while scaling our infrastructure to meet growing customer demands.
Success in this position requires balancing technical expertise with leadership skills, driving innovation while maintaining operational excellence, and contributing to our culture of continuous improvement. The ideal candidate will bring both strategic vision and hands-on experience to help take AWS Data Center Operations to the next level.
Key job responsibilities
Team Management and Development
-Prioritize and assign tasks to data center technicians and operators
-Recruit, train, and guide staff on industry best practices
-Host weekly staff meetings
-Ensure compliance with Amazon performance management standards
Operational Oversight
-Manage infrastructure installation from procurement through deployment
-Oversee cabling infrastructure installation in data centers
-Coordinate team resources for projects, emergencies, and maintenance
-Provide weekly reports to data center leadership
Process Improvement
-Develop and implement policies and procedures to meet industry standards and SLAs
-Manage tasks and deliverables across projects of varying sizes
Flexibility and Availability
-Support potential off-hours and on-call needs
A day in the life
This position requires on-site presence at AWS data centers to conduct supervision, team meetings, safety inspections and manage daily operations.
About the team
AWS Infrastructure Services powers the global cloud computing leader, maintaining data centers and equipment across 30+ regions with 99.99% uptime. Our diverse team of tackles complex supply chain challenges, implementing complex solutions for millions of customers.
AWS leads with over 200 services, continually innovating since pioneering cloud computing. We value diverse experiences, welcoming candidates from all backgrounds. Our inclusive culture prioritizes work-life balance through flexible arrangements and support for personal and professional growth.
AWS offers extensive development opportunities, including employee-led affinity groups, diversity initiatives, mentorship programs, and continuous learning resources, aiming to become Earth's Best Employer.
BASIC QUALIFICATIONS
- Bachelor's degree in a relevant field or equivalent work experience- 1+ years of management experience
- 2+ years of data center engineering or operations experience
PREFERRED QUALIFICATIONS
- 2+ years of data center engineering experience- 2+ years of network engineering and deployments for large-scale networks in a corporate environment, including hands-on physical infrastructure installations, hardware integration, racking, and cabling experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- Experience leading process improvements
- Experience writing technical documents, project plans and progress reports to leadership and to stakeholders
- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience with lean methodologies
- Six-Sigma or equivalent certification, or Associate's degree or above
- Experience in capacity planning, operations planning, business analysis or similar
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,700/year in our lowest geographic market up to $158,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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