Senior Store Sales Manager
San Jose, California
- Retail
- Full-time
- Senior Store Manager
- Retail Sales Manager
- Store Operations
The Senior Store Sales Manager leads multiple mattress retail locations by driving sales performance, executing merchandising strategies, and managing store teams to deliver exceptional customer experiences. This role involves coaching staff, overseeing store operations, collaborating with marketing for brand awareness, and achieving financial targets. The position offers competitive compensation with uncapped commissions and benefits, focusing on internal applicants for career growth within Mattress Firm.
IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:
Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative.
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Job Details:
The Senior Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role is responsible for leading selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience. The Senior Store Manager ensures teams always put the customer at the center and create a compelling and engaging environment for Mattress Firm team members.
Drive individual and team sales performance and KPIs
Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans
Create an environment where customers always at the center and have an exceptional experience
Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions
Assist in multi-store staffing, interviewing, and hiring qualified candidates
Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities.
Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools
Achieve or exceed individual store financial targets through effective execution and customer service at the store level
Ensure store execution of product merchandising, marketing, and POP standards
Ensure company policies, including appearance and functionality standards, and state regulations are followed
Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales
Lift or move 50+ pounds.
CALIFORNIA RESIDENTS
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.
Benefits Included:
Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Compensation:
Competitive $95,000 - $170,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.*Pay amount does not guarantee employment for any particular time.
Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.
EOE/Vet/Disability
Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 01/31/2026.Applicants for Philadelphia Jobs
Please note that you have rights under the Philadelphia Fair Criminal Record Screening Standards Ordinance. Please click the following link for further information about your rights: https://www.phila.gov/documents/fair-chance-hiring-law-poster/. Please also note that any consideration of a criminal background check after a conditional offer of employment is made will be an individualized assessment based on your specific record and the duties and requirements of the specific job.
Diverse Candidates are Encouraged to Apply.
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
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