Entity:

Customers & Products

Job Family Group:

Retail Group

Job Description:

Position Summary

The Region Manager (RM) oversees operations for up to 13 stores, leading a team of store leaders to drive business performance. Responsibilities include strategic planning, team development, process improvement, and ensuring consistent execution of food and beverage offerings. The RM plays a key role in achieving budget goals, enhancing guest experience, and fostering a positive team culture.

Key Responsibilities

Team Leadership & Development

• Recruit and hire store leaders aligned with company culture and needs.
• Train new leaders to be confident and capable.
• Coach and develop leaders from Shift Lead to General Manager.
• Address and manage poor performance promptly.
• Foster a culture where store leaders feel valued daily.

Budgeting & Operational Planning

• Collaborate with Director of Operations to build annual budgets and plans.
• Train store leaders on budget metrics: sales, profit, labor, waste, shrink, cash, supplies, repairs.
• Monitor performance and lead adjustments to meet goals.
• Teach leaders how to achieve targets while enhancing guest service and team development.

Promotions & Guest Value

• Ensure stores maintain in-stock levels to meet guest needs.
• Plan and execute company promotions and seasonal opportunities.
• Maintain inventory levels and turn ratios.
• Stay informed on market trends, competition, and consumer data.
• Represent the company in the community.

Process Improvement

• Become an expert in store standards and operating systems.
• Provide feedback to simplify operations.
• Implement new initiatives and ensure proper training and resources.
• Measure and incentivize performance on new standards.

Food & Beverage Quality

• Ensure consistent execution of food and beverage programs across all shifts.
• Partner with Division Food Service Manager to validate competencies.
• Maintain required certifications for food safety.
• Ensure compliance with health department and Steritech standards.

Skills & Competencies

• Team-building and motivational leadership.
• Strong presentation and communication skills.
• Coaching for performance and development.
• Ability to thrive in a fast-paced, 24-hour retail environment.

Qualifications

• Experience in single and multi-unit retail management.
• Proven success in driving sales and profitability.
• Proficiency in Microsoft Office Suite, especially Excel.

Additional Requirements

• Valid driver’s license.
• Presence in stores 80% of each work week.
• Willingness to travel overnight as needed.

Why join us
At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!
 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

Up to 100% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is not available for remote working

Skills:

Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Acumen, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continuous Improvement, Continuous Learning, Creativity and Innovation, customer and competitor understanding, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, market, Negotiation planning and preparation {+ 13 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.