Shift Leader – Customer Service Associate (Restaurant)
Blaze Pizza - Martinsburg
Martinsburg, WV, 25401, USA
Martinsburg, WV, 25401, USA
- Hospitality
- shift leader
- customer service
- restaurant supervision
The Shift Leader supervises and trains restaurant staff to ensure fast, accurate service and high-quality food preparation. They manage administrative tasks such as cash handling, inventory, and maintaining food safety standards. The role emphasizes excellent guest relations and maintaining a clean, organized work environment.
Summary of Position: As Shift Leader, you will be responsible for: Supervising a staff of 4 or more employees on each shift Training, coaching and development of Pizza’olos Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality Executing administrative duties including balancing of cash drawers, inventory counts, and food safety standards Ensuring each guest is served courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude from our Pizza’olos Operating a cash register Ensuring the correct tools & procedures are used to prepare, build and present perfect food Serving food that meets our quality standards Maintain a clean, neat and well-stocked area so you are ready to serve guests




