Responsibilities / Tasks

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

Working at GEA Group has significant benefits:

• Start strong – Medical, dental, and vision coverage begins on your first day
• Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
• Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster
• Keep learning – Take advantage of tuition reimbursement to further your education or skillset
• Live well – Our wellness incentive program rewards healthy habits
• Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance
• Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

Role And Responsibilities:

• Support Dairy Direct Sales Specialist and provide technical hygiene and sanitation assistance to customers for achieving high-quality milk.
• Identify and address sanitation issues promptly, communicating effectively with sales specialists and customers.
• Maintain accurate records in CRM, including Wash Reports and Weekly call reports.
• Develop expertise in problem-solving, milk quality, consultancy, and hygiene.
• Ensure timely communication by returning calls, texts, and emails within specified timeframes.
• Collaborate with customers to understand milk quality goals and offer effective solutions.
• Manage inventory and assist with audits as needed.
• Complete required forms and reports under supervisor direction.
• Flexibly assist with additional duties as requested.
• Relay customer service needs related to milk quality to supervisor and colleagues.

Your Profile / Qualifications

• Education and Experience:
  • High school diploma or GED required; bachelor's degree in Agriculture preferred.
  • Minimum two years of experience with dairy equipment, including vacuum and pulsation equipment.
     
• Skills and Knowledge:
  • Strong communication, record-keeping, and organizational skills.
  • Complete understanding of GEA product offerings and proper usage.
  • Basic understanding of pulsation, milking systems, and their relation to milk harvest.
  • Advanced understanding of CIP wash systems and on-farm milk quality troubleshooting.
  • Proficient in maintaining company-issued equipment, including Pick-up, Computer, Tablets, Phone, Tri-scan, etc.
     
• Work Environment:
  • Primarily on-farm field position (95%), subject to necessary adjustments.
  • Moderate noise level.
     
• Physical Demands:
  • Requires ambulatory ability, a valid driver’s license, and occasional lifting.
  • May work in wet environments; slip-proof footwear provided.
  • Personal Protective Equipment required; training provided.
  • Professional clothing, including company logo shirts, required in front of customers.

The typical base pay range for this position at the start of employment is expected to be between $32-$35 per hour.  GEA Group has different base pay ranges for different work locations within the United States.

The pay range is not a guarantee of compensation or salary.  The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons.  You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.

Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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