Role Synopsis 

As we built out our network, delivering a safe, reliable, and customer-centric charging experience is paramount. The Maintenance Manager plays a pivotal role in ensuring our network operates at peak performance, with minimal downtime and maximum customer satisfaction. 

This role is responsible for building and leading a world-class maintenance function that spans hardware, software, site infrastructure, and vendor performance. It requires strategic vision, operational rigor, and a deep understanding of retail asset maintenance in a high-growth, technology-enabled environment. 

Key Accountabilities 

• Team Leadership & Development 
  Build and lead a high-performing maintenance team, fostering a culture of safety, accountability, and continuous improvement. 

• Maintenance Strategy & Execution 
  Design and implement a comprehensive maintenance strategy covering hardware, software, spares, and site infrastructure. Ensure alignment with bp Pulse’s growth trajectory and customer experience goals. 

• Reliability & Performance Management 
  Own EV asset reliability across North America. Collaborate with suppliers and internal teams to drive uptime, resolve recurring issues, and feed insights into engineering, product, and procurement loops. 

• Vendor Oversight & Field Operations 
  Manage third-party service providers and OEMs to deliver maintenance and repair services. Ensure SLAs are met and field operations are executed safely and efficiently. 

• Budgeting & Commercial Planning 
  Contribute to annual REVEX/OPEX planning. Develop commercial models for maintenance programs and lifetime ownership.  

• Site Readiness & Launch Support 
  Partner with construction, and land partners to ensure new sites are launched with robust maintenance protocols and safety standards. 

• Safety & Risk Management 
  Lead safety inspections and risk mitigation efforts, including Arc Flash, grounding checks, and emergency response protocols. 

• Global Collaboration 
  Represent the US in bp’s Global Operations Excellence forum, sharing best practices and aligning on global standards. 

Experience & Qualifications 

• Proven experience developing and scaling maintenance programs in a retail or infrastructure-heavy environment. 

• Strong grasp of reliability engineering principles and maintenance strategies (e.g., NFPA 70B, ANSI/NETA standards). 

• Demonstrated ability to manage external contracts and vendor performance. 

• Safety leadership in field operations, with a proactive approach to risk management. 

• Excellent communication skills—able to convey technical concepts clearly to diverse audiences. 

• Proficiency in Microsoft Office and asset management platforms (e.g., MaintainX, Salesforce). 

• Strategic thinker with a bias for action and a passion for delivering exceptional customer experiences. 

How much do we pay (Base)? (134,000 - 220,000) *Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.
 
This position is eligible for US Benefits – Core. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays.  You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Core U.S. Benefits [INSERT LINK TO APPLICABLE BENEFITS]. Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child. Learn more by visiting Core U.S. Benefits.
 
We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee. You may learn more about our generous benefits at Core U.S. Benefits.
 
As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability.  You may learn more about our generous benefits at Core U.S. Benefits.

Why join us
At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!
 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.