OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
● Support global asset management standards and follow established procedures to ensure consistency and compliance.
● Provide technical support for a range of devices including, but not limited to, Apple and Windows products.
● Deliver software support for both macOS and Windows environments (including Boot Camp and Parallels)
● Perform triage and validation of assets to confirm configuration, functionality, and cosmetic condition prior to deployment.
● Troubleshoot internal systems and processes to ensure asset records remain accurate and up to date.
● Maintain partner deadlines and service-level expectations with a high level of accuracy and attention to detail.
● Compile and update asset data in relevant systems and provide reporting to management when required.
KEY RESPONSIBILITIES:
● Prepare assets for shipment, including picking, packaging, labeling, and coordinating courier dispatch.
● Receive and process inbound shipments, verifying serial numbers and ensuring data accuracy during intake.
● Conduct physical inventory counts, reconcile discrepancies, and maintain stock organization and traceability.
● Assist with loading and unloading shipments and ensure safe handling of IT equipment at all times.
● Update customer and internal portals with real-time asset status to ensure full lifecycle visibility.
● Travel within the region as required to support on-site requests or time-sensitive deliveries.
ESSENTIAL CRITERIA:
● Previous experience in a warehouse, asset management, or IT logistics environment.
● Technical proficiency in Apple and Windows devices and operating systems.
● Strong analytical and troubleshooting skills for software and configuration support.
● Excellent written and verbal communication skills.
● Strong time management and organizational abilities with a focus on accuracy and accountability.
DESIRABLE CRITERIA:
● Experience with MES, WMS, or other asset tracking and logistics systems.
● Familiarity with IT asset lifecycle processes, including deployment and decommissioning.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
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