Information-Referral Counselor (Full Virtual Care Center)
Chesterfield, MO, 63017, USA
- Healthcare
- behavioral health
- information-referral counselor
- virtual care center
The Information-Referral Counselor provides behavioral health services by assisting callers with information and referrals to enhance access to Mercy Health Care. This full-time virtual position requires a bachelor's degree in social work or counseling and strong communication skills to explain complex behavioral health, insurance, and community resource information. The role supports Mercy's mission of compassionate, innovative healthcare delivery while offering excellent benefits and professional growth opportunities.
Behavioral Health - Information Referral Counselor
Mercy Virtual Care Center
15740 S Outer Forty Chesterfield, Missouri 63017This is a Full - Time position!
Education: Bachelor's degree required in social work or counseling.
Other: Co-worker must be able to communicate orally and in writing. Co-worker must have basic phone skills, be able to listen and to understand and explain complex situations. Co-worker must be able to understand behavioral health issues, facility programs, insurance information and community resources as well as being able to communicate that knowledge to callers.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.




