Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to seven retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year .
Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere.
Catering Sales Manager
Location: Germantown, MD (frequent travel throughout Washington, DC, Maryland, and Virginia)
Reports to: Retail Operations Manager
Compensation: Starting at $25/hour
Benefits: Health insurance after 90 days for Full-time status, 401(k) and match, meal benefits, employee discounts, generous paid vacation for Full-Time status
Position Overview
Fresh Baguette is expanding its catering division, and we’re looking for a Catering Manager who wants to take ownership of a growing department. This role is ideal for someone who enjoys autonomy, takes initiative, and thrives in a fast-moving environment. You’ll play a central role in shaping the future of our catering business by:
- Driving sales and developing new clients
- Coordinating the flawless execution of catering orders—from small lunches to major events—in close partnership with our bakeries, General Managers, and production teams
- Communicating timelines, prep needs, and priorities across stores to ensure every order meets Fresh Baguette’s quality standards
- Building systems, processes, and ideas that elevate the catering experience and support long-term growth
If you’re agile, proactive, entrepreneurial, and excited about developing and owning a key business activity, this role is for you.
Key Responsibilities
1. Business Development
- Develop new clients through proactive outreach to offices, hotels, organizations, and local businesses.
- Respond to quotes, follow up on leads, and convert inquiries into recurring clients.
- Build strong relationships and represent Fresh Baguette as a warm, reliable, customer-focused partner.
2. Marketing & Growth
- Collaborate with marketing on catering promotions and seasonal campaigns.
- Suggest menu improvements based on client needs and market trends.
- Test new ideas, analyze results, and propose improvements to enhance efficiency and the client experience.
- Track catering sales and identify opportunities for growth.
3. Operations & Execution in Our Bakeries
- Coordinate catering prep and execution with bakery teams and General Managers—you are not doing it alone.
- Communicate timelines, quantities, and priorities to ensure accuracy and quality.
- Support bakeries during large orders, early-morning/late-afternoon prep, or high-volume periods.
- Oversee logistics and planning for major events and ensure flawless execution.
- Maintain Fresh Baguette standards for taste, quality, presentation, food safety and client satisfaction.
Qualifications
Mindset
- Entrepreneurial, proactive, and comfortable taking initiative
- Agile and adaptable in a fast-moving, evolving environment
- Autonomous, resourceful, and able to make decisions confidently
- Strong relationship-builder with a client-focused attitude
Experience & Skills
- 1+ years of project management or coordination experience
- Experience in retail, hospitality, events, or catering (preferred)
- Excellent communication, organization, and problem-solving skills
- Comfortable working hands-on with store teams and supporting on-site needs
- Strong sales instinct and ability to build client relationships
Additional Requirements
- Ability to lift and move products; comfortable being on your feet
- Reliable transportation for frequent travel across bakery locations
- Authorized to work in the U.S. without sponsorship
- Flexible schedule based on catering volume and event timing
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