General Notes

The Dell Medical School is seeking a Medical Assistant for Gastroenterology.

Purpose

The Medical Assistant (MA) supports physicians and other healthcare professionals by performing clinical and administrative tasks to ensure efficient patient care. Reporting to the Clinical Supervisor, the MA works closely with physicians, nurses, and other clinical staff. Key responsibilities include preparing patients for examinations, recording medical histories, performing basic laboratory tests, and assisting with minor surgical procedures.

Responsibilities

Patient Care

• Prepares patients for examinations and treatments.
• Records patient medical histories and vital signs.
• Assists physicians during physical examinations.

Clinical Support

• Administers medications and treatments under supervision.
• Collects and prepares laboratory specimens.
• Performs basic laboratory tests.

Administrative Duties

• Schedules patient appointments and manages appointment software.
• Maintains cleanliness and sanitation in examination rooms.
• Handles patient inquiries, billing, and insurance verification.

Equipment Management

• Operates and maintains medical equipment.
• Orders and maintains medical supplies.
• Ensures proper sterilization of instruments

Marginal or Periodic Functions

Inventory Management

• Conducts periodic inventory checks.
• Restocks supplies as needed.

Patient Education

• Provides education and support to patients regarding health conditions.
• Instructs patients on medication and dietary plans.

Documentation

• Assists with updating electronic health records (EHR).
• Supports documentation for quality improvement initiatives

Knowledge, Skills, and Abilities

Customer Focus

• Skilled: Anticipates and meets the needs of patients and healthcare providers.

• Effective Behaviors: Actively listens to patient concerns, provides timely responses, and ensures patient satisfaction.

Technical Skills

• Skilled: Proficient in using medical equipment and performing clinical procedures.

• Effective Behaviors: Accurately measures vital signs, administers injections, and performs EKGs.

Interpersonal Skills

• Skilled: Builds strong relationships with patients and healthcare team members.

• Effective Behaviors: Communicates effectively, collaborates with colleagues, and provides emotional support to patients.

Time Management

• Skilled: Efficiently manages multiple tasks and prioritizes workload.

• Effective Behaviors: Schedules appointments, manages patient flow, and completes tasks within deadlines.

Adaptability

• Skilled: Adjusts to changing environments and patient needs.

• Effective Behaviors: Responds to emergencies, adapts to new protocols, and remains calm under pressure.

Required Qualifications

High school diploma or equivalent. 3 years of relevant experience in a clinical setting. Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Associate degree in Medical Assisting or related field. 2 years of relevant experience in a healthcare environment. Basic Life Support (BLS) certification. Phlebotomy certification.

Salary Range

$43,500 + depending on qualifications

Working Conditions

• Standard office equipment

• Repetitive use of a keyboard

• May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.