General Manager – Lifestyle Resort Property (Lake Placid, NY)

Full-Time | On-Site

Come work and play in the heart of the Adirondacks! We’re seeking an inspiring, hands-on General Manager to lead operations at a modern, design-forward lakeside resort in Lake Placid—one of the region’s most exciting new destinations. This is a rare opportunity to shape a high-performing team, drive profitability, and deliver exceptional guest experiences in a setting that blends contemporary style with stunning natural surroundings.

If you’re a people-focused leader who thrives in a fast-paced environment and takes pride in creating memorable guest moments, we want to connect with you.

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Why This Role Stands Out

Lifestyle meets leadership: Enjoy year-round recreation, culture, and community in one of New York’s most scenic resort towns.
Be part of something growing: Join a recently developed, highly regarded property backed by strong ownership that values creativity, innovation, and autonomy.
Full operational influence: Lead all aspects of hotel operations, from front desk to F&B, and influence future growth initiatives.
Empowered management: Play a key role in strategic decision-making, sales direction, community engagement, and brand reputation.

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Key Responsibilities

Operations & Leadership

• Oversee all departments, ensuring alignment with brand standards, ownership goals, and financial targets.

• Drive guest satisfaction, team engagement, and operational excellence through proactive leadership.

• Implement innovative practices that enhance efficiency and elevate the guest experience.

Guest Experience

• Model a polished, welcoming, service-driven presence throughout the property.

• Engage with guests to gather insights and address opportunities for improvement.

• Foster a culture where every team member takes ownership of guest satisfaction.

Team Development

• Recruit, train, and mentor a high-performing, service-oriented team.

• Build succession plans and development paths for department leaders.

• Promote a collaborative, positive, and achievement-driven culture.

Sales, Marketing & Community Relations

• Partner with the sales team to drive revenue through strategic initiatives, partnerships, and creative promotions.

• Serve as the property’s community ambassador, engaging with local organizations and tourism partners.

• Analyze market trends to position the resort as a top choice for leisure and group business.

Financial Performance

• Develop and manage budgets, forecasts, and performance metrics.

• Optimize profitability through effective cost control and strong revenue management practices.

• Collaborate with ownership to evaluate performance and implement improvement strategies.

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Qualifications

• Minimum 5 years of General Manager experience, ideally within a resort or full-service property.

• Proven success overseeing F&B operations, including restaurant and banquet services.

• Strong communication, leadership, and team-building abilities.

• Demonstrated business acumen with the ability to balance guest satisfaction, staff engagement, and financial performance.

• Experience with hotel openings or repositioning is a plus.

• Must be willing to live in or relocate to Lake Placid, NY.

Pay: $110,000 - $130,000 + Bonus 

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

 

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.