This is a contract to perm role after 90 days. Schedule is Monday-Friday 10am-2pm to start. 

About Us

Winners Circle Sound Mind PLLC is a growing mental health and wellness practice committed to providing compassionate, evidence-based care to individuals in our community. We value professionalism, empathy, and efficiency in serving our clients and supporting our clinical team.

Position Summary

We are seeking a reliable, detail-oriented Medical Assistant/Receptionist to join our team. This hybrid role includes both front office (administrative) and back office (clinical support) responsibilities. The ideal candidate is organized, friendly, and comfortable working in a dynamic, client-focused environment. Phlebotomy experience is a plus but not required.

Key Responsibilities

Front Office (Receptionist) Duties:

• Greet clients in a warm, professional manner and assist with check-in/check-out procedures

• Answer phone calls, respond to emails, and manage appointment scheduling

• Verify insurance information and assist with billing processes as needed

• Maintain confidentiality and handle sensitive patient information in compliance with HIPAA

• Keep the front desk and waiting area organized and presentable

Back Office (Medical Assistant) Duties:

• Prepare treatment rooms and assist clinicians as needed

• Record vital signs, update patient records, and assist with EMR documentation

• Maintain stock of clinical supplies and ensure cleanliness of exam areas

• Assist with administrative support for medical documentation and referrals

Other / Preferred Duties:

• Perform phlebotomy (draw blood) and handle specimens in accordance with lab procedures

• Assist with coordination of lab results and follow-up communication

Qualifications

• High school diploma or GED (required)

• Completion of a Medical Assistant program (preferred)

• Phlebotomy certification or willingness to obtain within 60 days

• 1–2 years of experience in a healthcare setting (preferred)

• Familiarity with EMR systems and standard medical office procedures

• Strong interpersonal, communication, and multitasking skills

• CPR certification or ability to obtain within 60 days of hire

Work Environment

• Monday–Friday 10am-2pm schedule

• On-site only (no remote work)

• Must be able to stand for extended periods and occasionally lift up to 25 lbs

Compensation & Benefits

• 15-20 per hour

• Paid time off and holidays 

• Professional development and training support

• Supportive team and mission-driven workplace