About Us

Here at LAZ Parking, we often say it’s not what we do; it's how we do it. We are more than just the fastest-growing and largest privately held parking company in the country; we believe that our work and how we treat people can make a difference.

LAZ provides a reliable transportation service committed to safety while maintaining the highest standards of professionalism and excellence in our operations.

We are currently seeking experienced and dedicated shuttle drivers to join our team!

Why LAZ?

• Competitive Pay/Wages: $16.00/hour; non-tipped
• Location: CMH Airport Shuttle Service 24/7/365, Columbus, Ohio

Spirit of the Position:

LAZ Shuttle Supervisor is responsible for the effective, efficient, and safe transportation, loading, and unloading of passengers & employees to and from the assigned destinations and for ensuring that all activities support the safety and welfare of all passengers. To assist the Shuttle Manager with coordinating and implementing an efficient shuttle and fleet program for the CMH Airport. This position is primarily a driving position and generally acts as a support when the manager is not there.

Principle Job Duties:

• Safely operating company vehicles.
• GET 100 (Greet, Engage, and Thank the Guest - 100% of the time).
• Assist passengers when boarding and exiting the vehicle, including ADA passengers if applicable.
• Effectively communicating and working in a team environment to achieve maximum productivity.
• Demonstrate the ability to work self-sufficiently while performing daily tasks as a professional driver.
• Assist the Shuttle Manager with scheduling and coordinating daily shuttle services and department operations.
• Monitor and report vehicle maintenance requests, coordinate transportation requests and train new drivers.
• Assist with fueling shuttles as needed
• Fill in for driver callouts and other department needs when necessary.
• Monitor two-way radios for shuttle problems, lateness, and accidents.
• Responsible for the safekeeping of fuel cards and 2-way radio.
• Review, monitor, and perform safety pre- and post-inspection activities to ensure proper operation conditions, adherence to DOT standards, and compliance with safety standards and procedures, including checking motor oil levels, battery, radiator, water level, tire pressure, body damage, and brakes.
• Utilize basic mechanical skills to maintain vehicle safety and report mechanical problems.
• Observe, listen, and note driver/operator behavior issues, identify address, and correct safety infractions and training needs.
• Conducted vehicle safety checks; performed general maintenance and cleaning for the shuttle and fleet operations.
• Maintain vehicle safety logs and passenger and maintenance statistics.
• Provide excellent customer service to a diverse population, including students, staff, faculty, and visitors.
• Refuels and maintains shuttle equipment and maintains assigned fuel use logs.
• Following established guidelines, assist with driver assignments, field trips, and special events.
• Receives and responds to inquiries concerning routing and other transportation questions; continuously surveys the existing shuttle program for safety, service costs, and areas needing improvement; advises the Shuttle Manager of needs involving safety and matters.
• Process transportation & parking reservations in partnership with CMH Airport.
• Assist with compiling data and providing data reports on shuttle ridership, trends, and the effectiveness of various transportation programs, including parking counts.
• Assist with preparing and maintaining various records and reports related to routing, schedules, accidents, and other transportation services, shuttle records, fuel use, and vehicle inspection records.
• Answered phones and managed email communications for departmental emails when not operating a shuttle.
• Answer faculty, staff, or student inquiries about shuttle schedules, reservations, and transportation requests.
• At times, assistance may be needed with parking services and permits.
• Assist with handling issues and conflicts that arise and hinder the effective daily functioning of the department.
• Assist with planning, organizing, and providing leadership in transportation staff development and scheduling demands.

Other Duties and Responsibilities:

• May be required to work weekends and other departments during the summer months.
• Train staff in following procedures and performing driver duties.
• Perform other job-related duties as assigned.
• Represent the Transportation Department at events, informational meetings, forums, etc.

Requirements:

• three or more years of driving experience.
• Comply with Federal DOT, State Rules/Regulations, and Company Policy.
• Ability to read, write, and speak English.
• Supervisor experience is a must.
• Airport knowledge is preferred.
• Valid driver’s license with passenger endorsement if applicable to state regulations.
• Ability to successfully perform and pass a DOT physical examination.
• Ability to work flexible hours, including weekends or holidays.
• Ability to bend at the knees or squat frequently throughout a shift
• Willingness to work in inclement weather (rain, sleet, snow, heat, high wind, etc.)

Knowledge:

Knowledge of transportation operations.
Knowledge of various safe driving techniques.
Sufficient working knowledge of computers and software applications (Excel and Word) used by the department.
Knowledge of safe loading and unloading of passengers, including the safe operation and handling of specialized equipment for unloading passengers with special needs (i.e., wheelchair lifts and tie-downs). Must have a flexible schedule and work weekends.

Abilities and Skills:

Effectively organize, prioritize, and handle multiple tasks to meet established deadlines.
Must be flexible as well as detailed and team-oriented.
Must exercise sound judgment and make decisive and accurate decisions appropriate to the situation. Ability to communicate effectively.
Willingness and ability to work in an environment involving exposure to some cleaning agents/chemicals.

Physical Demands:

• Ability to physically push/pull/lift to 50lbs

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

. FLSA Status: Non-Exempt

LAZ Parking is an equal-opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.