Find your calling at Mercy!

The Care Manager, as part of the interdisciplinary team, assess, plans, advocates, and coordinates care from admission to discharge ensuring a safe transition post hospitalization. Performs duties and responsibilities in a manner consistent with the Mercy mission, values, and service standards. The Care Management model provides effective transition planning and length of stay oversight to maintain patient experience, safety, and quality of care utilizing performance metrics and adoption of best practices.

Position Details:

Position: Social Work Care Manager II

Department: Inpatient Care Management

Hours / Shift: Full time, Evenings

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

The Social Work Care Manager - IPCM provides comprehensive care coordination and support services to individuals and families facing complex social and health-related challenges. This position works collaboratively with clients, their families, healthcare professionals, and community resources to address their unique needs and improve their overall well-being.

This role's responsibilities include conducting thorough assessments of clients' social, emotional, and environmental circumstances, developing personalized care plans, and coordinating access to necessary services and resources. Advocacy for clients' rights and empowerment is a central aspect of the role; strive to ensure patients receive equitable and quality care.

Additionally, this position will engage in crisis intervention, counseling, and advocacy, while also promoting preventive measures and education within the community. Compassion, empathy, and strong communication skills are essential in building trusting relationships and supporting clients in achieving their goals for health and social stability. This job performs duties and responsibilities in a manner consistent with the Mercy mission, values, and service standards.

Qualifications:

• Experience: 2 years of experience in an acute care hospital setting preferred
• Required Education: Masters in social work, or has satisfactorily completed all requirements for the MSW but awaiting conferment by the educational facility
• Certifications: BLS (CPR) from AHA at hire date, required, or within 90 days of hire•
• Licensure- Current license in Social Work in the state of employment (LMSW, LCSW),
• Preferred: Certification in Case Management-

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

EEO/AA/Minorities/Females/Disabled/Veterans

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.