Transportation Specialist
Maine/US
- Full-time
We are currently seeking a Transportation Specialist - OS & D to support our transportation operations team.
Reporting Location: Remote
Rate: $24.62 / hour
Schedule: Monday – Friday, 8 am - 4 pm
Benefits of working for Primo Brands
Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)
Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)
Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits.
Responsibilities:Key responsibilities include but are not limited to the following:
OS & D (Overage, Shortage, and Damages)
Providing disposition for OS&D exceptions via email, phone, and MS teams
Maintaining a tracker of OS&D shipments
Filing and tracking carrier OS&D freight claims- working with outside vendors to obtain documents, pictures, and product costs
Maintaining a list of destruction locations and procedures
Maintaining, improving, and executing OS&D SOP
Arrange reconsignment, returns, or replacement shipments as needed
Requesting destruction POs and coordinating destruction with vendor and 3pl carrier
Analyzing trends in OS&D and collaborating with Transportation, 3pl carriers, Warehouse, and customer service team members to reduce OS&D occurrences
Partnering with Accounts receivable to reduce overage and shortage fines from customers
Execute return shipments in TMS and SAP - carrier assignment, rating, exception management
Qualifications:Key qualifications include:
High school diploma, GED, or equivalent experience
Prefer 1-2 years of work experience in logistics/transportation operations.
Excellent Customer Service Skills
Proficient in Microsoft Office Suite
SAP and TMS experience preferred
Excellent problem solving, critical thinking, planning, and organizing skills
Ability to communicate with internal and external team members




