Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Vertical Technician troubleshoots, repairs, and maintains vertical transportation systems.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

What You Will Do

• Repair, operate, and maintain vertical transportation equipment and systems
• Test, evaluate, and maintain equipment to ensure optimal performance
• Ensure systems operate in compliance with regulations and codes
• Perform all duties safely and according to established work standards
• Respond to after-hours emergencies for vertical equipment when on-call
• Participate in the on-call rotation to address emergencies in facilities as needed
• Maintain dependable attendance and punctuality
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Technical Expertise: Proficient in troubleshooting, repairing, and maintaining vertical transportation systems with a minimum of two years of relevant experience.

Regulatory Knowledge: In-depth understanding of local codes and regulations, ensuring systems operate in compliance with all applicable standards.

Problem Solving: Ability to make sound, independent decisions and troubleshoot complex issues effectively.

Safety Awareness: Adherence to safety standards and the ability to perform duties safely while staying alert to surrounding conditions.

Communication Skills: Strong ability to read, write, and interpret safety rules, schematics, and manuals. Effective communication with peers, managers, and the general public.

Math Proficiency: Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.

Certification: State certification required for vertical equipment maintenance and repair.

Team Collaboration: Ability to work independently and as part of a team to ensure high-quality work in a collaborative environment.

Technical Software Skills: Familiarity with PC, Windows applications, and Outlook.

Who You Are

• Candidates with a High School diploma or equivalent are encouraged to apply.
  • 2+ years of vertical equipment maintenance and repair experience required
  • State certification required
• This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands.
  • Involves remaining in a stationary position for at least two consecutive hours, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders
  • May involve reaching above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs. Able to work on-call as needed
• Able to travel between store locations, as needed

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.