Description

Position Summary
The Accounts Receivable (AR) Specialist is responsible for managing incoming payments, maintaining accurate financial records, and ensuring timely collection of outstanding receivables. This role requires strong attention to detail, excellent communication skills, and the ability to work collaboratively with internal departments and external customers to resolve billing issues and ensure accurate cash application.
Key Responsibilities

• Process customer payments and accurately apply cash, checks, ACH, and wire transactions to customer accounts.
• Monitor customer account details for non-payments, delayed payments, and irregularities.
• Research and resolve deductions, short pays, unapplied or misapplied cash.
• Generate and distribute customer statements and aging reports.
• Perform collections activities including email and phone communication.
• Reconcile customer accounts to ensure accuracy and completeness.
• Investigate and resolve billing discrepancies in partnership with Sales, Customer Service, and Accounting.
• Maintain organized AR records, documentation, and audit support files.
• Support credit reviews and customer onboarding when needed.
• Identify process improvement opportunities to streamline AR workflows.

Requirements & Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or Business preferred.
• 2+ years of Accounts Receivable or general accounting experience.
• Proficiency with accounting/ERP systems (e.g., JDE, SAP, Oracle, NetSuite, QuickBooks, etc.).
• Strong Excel and data entry skills with high accuracy.
• Excellent problem-solving and customer service skills.
• Ability to manage multiple tasks and meet deadlines.
• Effective written and verbal communication skills.
• Ability to maintain confidentiality and professionalism.

Preferred Skills

• Experience in cash applications and unapplied cash resolution.
• Knowledge of billing, collections, and credit principles.
• Ability to manage high-volume transactions. 

Work Environment

• Full-time position with standard business hours.
• Team-oriented environment requiring collaboration with multiple departments.