The Associate Director, Corporate Accounts is responsible for managing all aspects of CSL’s business within a defined group of Specialty Pharmacies, Specialty Distributors, Group Purchasing Organizations, IDN’s, ACO’s and Hospital accounts. This includes acting as the primary point of contact for CSL with the accounts, analyzing and understanding sales trends for each product sold to each account, achieving defined goals and objectives, and promoting a mutually beneficial business relationship while adhering to CSL Behring Core Values. Works closely with the Senior Director, Corporate Accounts to establish strategic and tactical initiatives that align closely with those of key CSL brands. Also responsible for cultivating a close relationship with cross functional Team colleagues in Sales, Medical Affairs, Marketing and Market Access to implement corporate, market access and brand specific strategies and tactics.

• Acts as the primary point of contact for CSL with assigned accounts. Fosters and develops multi-level and senior relationships within assigned accounts and affiliated organizations to create a foundation for developing new business opportunities. Develops internal champions within each account.
• Analyzes accounts’ near-term and longer-term objectives and promotes consideration of company products and services to meet and align with identified objectives. Develops strategic account and sales plans to increase penetration of CSL Behring products. Provides timely feedback to CSL regarding accounts and resulting effect on CSL sales. Provides timely and accurate forecast for each assigned account.
• Maintains thorough depth and breadth of customer interaction at various (senior management and operational) levels of the customer’s organization, builds and maintains relationships with key individuals to enable market access of CSL’s products and a favorable environment for pull-through at the national, regional and local provider levels.
• Secures meetings with appropriate customer personnel to review the clinical and reimbursement information and adopt appropriate treatment protocols and policies that are supportive of CSL therapies.
• Represents CSL Behring at key Institutional, trade and Specialty Pharmacy Association meetings. Contributes to training on appropriate topics for CSL sales representatives, MSL and others, as needed.
• Integrate with Regional Business Managers (RBM) to drive penetration and initiative implementation in each region. Integrate with other Account Managers to coordinate and leverage relationships to ensure CSL Behring therapies are properly integrated with end-user customers.
• Troubleshoots accounts to overcome clinical issues and barriers involving the company’s product portfolio. Key tasks will be to educate selective customers on the company, and the unique benefits involving CSL products and programs available to support their appropriate use.
• Collaborate with business teams, marketing and medical affairs to ensure alignment and full utilization of resources at account level. This includes utilization of marketing material, execution of in-services, development and execution of marketing or other service agreements.
• Manages Corporate Account Management process to ensure account objectives are met. Organizes structured quarterly business reviews, ensuring appropriate CSL and customer participation.

Qualifications:

• Bachelor or Master degree in a scientific or business field preferably in in Business, Pharmacy, Health Policy or Life Sciences, or equivalent experience.
• 8-10 years' experience in sales management and/or large account management
• Experience in product marketing and/or sales of pharmaceutical/biotech products
• A proven track record of successful large account management, market share growth and product profitability, with:
  • extensive knowledge of the US health care market
  • broad knowledge of US healthcare delivery, financial and reimbursement mechanisms.
  • experience in executing strategies through cross-functional teams.

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL.