Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.  

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative.  We seek out new challenges and conquer them.  This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table? 

Summary Description:

The Senior Manager of Regional Quality oversees the quality assurance for the assigned region with responsibility for total product/package quality, cost management, safety, compliance, GMPs, and executing all Quality Assurance protocols to ensure Plant Quality objectives are met.

Essential Functions:

• Responsible for direct management of all Quality Assurance associates.
• Responsible for ensuring Food Safety and Food Quality policies and procedures are adhered to including but not limited by SQF Code, CFIA, HACCP, Refresco Quality and any customer quality requirements.
• Responsible for direct management and utilization of laboratory (analytical and microbiology), water treatment, syrup blending, sanitation, microbiological equipment, raw materials, and all quality processes.
• Optimize resources while ensuring raw materials and finished product meet specifications and manufacturing standards and in accordance with FDA, CFIA, GMP's, HACCP, and all other governmental policies, procedures, and regulations.
• Oversee daily Quality Assurance inspections to ensure all products are meeting compliance.
• Write, update, and maintain SOP's (Standard Operating Procedures) for the Quality Assurance Program.
• Champion internal audit process through continuous improvements, shared best practices, and teamwork.
• Leads the development and implementation of Food Safety Fundamentals, the Food Safety Plan and Food Quality Plan.
• Oversee development, implementation, review and maintenance of SQF program.
• Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of SQF.
• Responsible to ensure that all SQF documents are safely stored, maintained and accessible.
• Responsible for departmental non-conformances and implementation of corrective action ensuring all corrective actions are documented and outstanding actions closed in timely manner.
• Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance.
• Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.
• Oversee effective deployment of human resources throughout the department and ensure the correct administration of the collective Bargaining Agreement.
• SQF Practitioner for the Calgary facility.

Leadership Responsibilities & Competencies: 

Sr Manager 

• Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.  
• Supervision may be provided through a team of subordinate supervisors and/or managers.  
• Provides training, direction and instruction and conducts performance evaluations. 
• Provides guidance and training on work standards and expected outcomes. 
• Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations. 

Competencies: 

• Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. 

Required Skills:

• Experience in Food/ Beverage Manufacturing preferred
• Proficient in Excel, Word, SAP and Power Point
• Ability to analyze and solve problems, results oriented
• Organized and detail oriented, adaptable to change
• Excellent interpersonal and communication skills, verbal and written

Education and Experience:

• BS Degree or Engineering preferred.
• Minimum 5 years of direct management experience in Quality within a manufacturing environment
• SQF Practitioner certification preferred.
• Have completed HACCP training and be experienced in implement and maintain HACCP based Food Safety plans.
• Quality Assurance management systems, food safety and security standards, and governmental regulatory relating to the food / beverage industry

Working Conditions:

• Physical-Continuously standing or walking.
• Visual/Sensory-This position requires regular need to give moderate attention with one or two senses at a time.
• Work environment- Work and environment are very repetitive.
• Mental Stress- There is pronounced pressure from deadlines, production quotas, accuracy or similar demands.

Travel Requirements:

• Travel (up to 50%)

Physical Requirements:

R = Rarely (0-15%) O = Occasionally (16-45%) F = Frequently (46-100%)
Physical Demand	R	O	F
Stand or Sit			X
Stoop, kneel, crouch, or crawl	X
Lifting or Carrying up to 20 lbs. (minimum lbs. lifted 5 lbs.)	X
Walking	X
Driving	X
Climb (stairs/ladders) or balance	X

• Visual/Sensory – This position requires attention to detail, requiring attention with one or two senses at a time.

Other Duties:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

A Career with Refresco 

Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you’ll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.  

Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:    

• Medical/Dental/Vision Insurance    
• Health Savings Accounts and Flexible Spending Accounts  
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance 
• Short-term disability and long-term disability   
• Pet Insurance  
• Legal Benefits  
• 401(k) Savings Plan with Company Match  
• 12 Paid Holidays  
• Vacation Days and Paid Sick Time Off Days
• Well-being Benefit 
• Discount and Total Reward Programs   

Join Refresco TODAY and enjoy a rewarding CAREER!   

Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc.  Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.  

Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.  

Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. 

Equal Opportunity Employer
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