Gallagher has an industry leading internship and early career program. Our intern program has over 60 years of history and tremendous leadership involvement.

Reporting to the Early Talent Director, the Early Talent Operations Manager will focus on driving efficiency, scalability, and innovation across our programs while providing strategic leadership and operational oversight. The Operations Manager will play a critical role in shaping the future of our early talent initiatives by implementing impactful strategies, optimizing processes, and fostering collaboration across teams and stakeholders.

• Lead operations for Early Talent Programs, to drive efficiency, scalability, and management of direct and offshore team members.
• Design and implement a listening strategy and survey framework to gather insights, improve program effectiveness and measure stakeholder satisfaction.
• Lead project management for strategic initiatives and drive change management to ensure successful implementation and adoption
• Develop and activate early career dashboards in partnership with Early Talent leads, People Analytics, and PowerBi teams to provide real-time metrics for HR and business leaders and support workforce planning.
• Manage and optimize the shared services mode, including oversight of offshore team members, to improve processes and resource allocation
• Build an integrated communications & internal promotion strategy to promote early talent impact and enhance visibility through email, SharePoint and other channels
• Identify and implement workflow improvements, operational efficiencies, and maximize technology utilization across initiatives such as streamlining participant onboarding, improving recruitment workflows and enhancing program delivery and experience
• Collaborate with Early Talent workstream leaders and cross-functional teams to ensure process alignment and drive continuous improvement initiatives.
• Monitor program outcomes, track metrics, and document lessons learned for continuous improvement

Required:

• Bachelor's degree; 6-7 years experience leading new/early talent development programs or related structured development programming. 
• Ability to network inside and outside of Gallagher to establish relationships in support of the goals of the position. 
• Ability to develop clear and concise written plans that present a compelling vision for the evolution of the program in line with the strategy.  
• Excellent problem-solving skills utilizing data and structured methodologies.  
• Above average verbal and written communication skills necessary.

Highly Preferred:

• Able to travel up to 25% within the US
• Minimum of 5 years of proven experience in operations management, project management or a similar role
• Strong strategic thinking and problem-solving skills with a focus on driving efficiency and scalability
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
• Demonstrated ability to lead teams, manage direct reports, and foster collaboration across diverse groups
• Experience in process improvement, workflow optimization and implementing shared services models is desirable
• Passion for early career talent development

#LI-JS1 #LI-Hybrid

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.