Primary Responsibilities

• Perform daily hygiene and personal care measures
• Assist with routine activities including ambulation, turning and repositioning patients
• Ensure dietary needs are met, including feeding assistance and intake documentation
• Observe skin integrity and utilize appropriate supplies to prevent breakdown
• Gather and document patient data (e.g., vital signs) in the Electronic Medical Record (EMR)
• Prepare and maintain patient charts for admissions, discharges, and transfers
• Perform point-of-care testing or specimen collection as assigned (e.g., glucose monitoring)
• Observe and report changes in patient condition promptly to appropriate personnel
• Communicate effectively with the healthcare team to optimize patient care
• Assist with patient admissions, discharges, transfers, and personal belongings
• Perform clerical duties as needed (answering phones, monitoring call lights)
• Demonstrate effective time management, flexibility, and sound clinical judgment
• Maintain required certifications, competencies, and eLearning assignments
• Demonstrate responsible stewardship of resources and accurate charge documentation

Advanced Patient Care Skills (with Required Training/Competency)

PCTs may perform advanced patient care duties requiring additional education and competency validation, including but not limited to:

• Blood cultures
• Enteral tube feedings
• Non-sterile wound care and dressing changes
• IV removal
• Suture tray and pelvic exam setup
• Chest tube setup
• Visual acuity assessment
• Burn dressing changes and debridement
• Handheld Bovie pens
• Whirlpool baths for wound care

Competencies Not Permitted in Oklahoma (Unless AUA-Certified)

The following duties are not allowed in the state of Oklahoma unless the employee has completed the Oklahoma State AUA Program:

• Phlebotomy
• Staple removal
• Donning/doffing sterile gloves
• Creating or maintaining a sterile field
• Trach care or suctioning (closed or open systems)
• Removal of indwelling urinary catheters (male/female)
• Urinary catheter specimen collection via luer-lock port
• Sterile wound dressing changes
• IV initiation (only permitted in select departments per state regulations)

Other duties as assigned.

Safety & Risk Management

• Follow all Mercy policies related to safety, confidentiality, and patient rights
• Practice proper infection prevention and control techniques
• Support a safe patient environment, including fall prevention and restraint management
• Adhere to patient identification and unit-specific safety policies
• Participate in quality improvement initiatives to enhance patient care

Technology

• Utilize unit-specific technology platforms (computers, pagers, phones, Rover, etc.) to perform daily tasks and maintain effective communication

Qualifications

Education (Required):

• High school diploma or G.E.D.
• CNA/CPCT certification OR enrollment in a healthcare career program through high school OR current Mercy coworker

Training Requirement (If No Prior Experience):

• Completion of a 175-hour Mercy-provided training program, meeting Department of Health and Senior Services requirements
• Training completed during new-hire orientation and must be finished within 90 days of hire

Certifications:

• BLS required within 1 month of hire
• Completion of PCT competencies within 3 months of hire

Physical Requirements

• Ability to push, pull, and/or lift up to 50 pounds regularly
• Prolonged standing and walking throughout shifts
• Ability to grip, reach, bend, kneel, twist, and squat routinely

Preferred Qualifications

• Education/Licensure: CNA, EMT, CPCT, or AUA (state of practice)
• Experience: EMT, Paramedic, or prior patient care experience