Assistant General Manager
Lewes/Delaware/US
- Logistics, Transport & Distribution
- Full-time
- assistant general manager
- transportation operations
- bus service management
The Assistant General Manager at MV Transportation oversees daily operations of fixed-route, paratransit, and microtransit bus services to ensure compliance with company policies and client expectations. This role involves supervising staff, managing budgets, maintaining quality service, and ensuring adherence to labor and regulatory standards. The position requires strong leadership, organizational skills, and experience in transportation operations with unionized employees.
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Responsibilities:MV Transportation is seeking a Assistant General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:
- Supervise the daily activities of the fixed-route, paratransit and microtransit bus service.
- Coordinate and ensure that there is oversight and management of all bus operators, dispatchers, and field supervision staff.
- Provide overall assistance to the General Manager in maintaining the quality of service.
- Ensures performance indicators meet or exceed client and corporate expectations.
- Ensures division goals and objectives are met or exceeded.
- Ensures subordinate staff are well-trained and are successful.
- Ensures all company policies and procedures are in place and being followed.
- Ensures the company vision, values, and culture are understood, communicated and promoted throughout operations.
- Ensures liquidated damages are kept to a minimum and failures are corrected.
- Develop and maintain positive employee and labor relations.
- Directly oversees operations department managers.
- Successfully manages the Operations Department annual budget.
Talent Requirements:
- The Assistant General Manager of Operations shall provide oversight and direction of fixed route, paratransit, and microtransit services. The AGM shall possess at least three (3) years of progressively responsible experience for operations in the transportation.
- Performance requirements of this RFP; and have worked in an environment with employees represented by a collective bargaining unit.
- Knowledge of State and Federal regulations as well as company policies and procedures.
- Experience in development of runs, shift bids and run cuts.
- Strong organizational skills and analytical skills.
- Strong communication skills including written and verbal.
- Ability to work independently and be a self-starter.
- Strong supervision skills with ability to lead others to success.
- Ability to develop solutions to challenge through planning and implementation.
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MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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