What we offer
- Competitive salary and bonus plan
- Paid vacation/holidays/sick time
- Comprehensive benefits package including 401K, medical, dental, and vision care available on day one
- Extensive product and on the job/cross training opportunities with outstanding resources
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
- Check us Out: A Day in a Life at Johnson Controls
What you will do
- This skilled position involves the installation, programming, troubleshooting, configuring, commissioning, and servicing standalone and networked fire alarm systems and other related building system products at customer sites.
- Panel repair/reprogram, device replacement/repair, diagnosing and resolving low voltage circuit troubles and system testing.
- Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.
How you will do it
- Respond to customer service calls in a timely and efficient manner, troubleshoot and repair as needed
- Will be required to participate in after hours on call service program
- Communicate with central dispatch on current work order status and receive updates on outstanding customer issues
- Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational/product manuals
- Supervise and inspect the installation of equipment to meet customer and contract specifications
- Complete necessary certification courses on internal and external products used
- Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner
What we look for
Required
- At least 5 years of documented experience in low voltage electrical systems, including Fire/Life Safety Systems
- High School Diploma or equivalent required
- NICET level II or higher in Fire Alarm Systems
- If no NICET certification, be able to obtain NICET II in Fire Alarm Systems within the first two years of employment
- Experience in reading and interpreting blueprints, submittals, and operational/product manuals
- Experience with hand tools test equipment, multi-meter usage, digital analyzer and commissioning devices
- Proficient with computer and computer programs such as Microsoft TEAMS, Outlook, Excel, Word.
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
- Able to work flexible hours including weekends and after hours to meet customer requirements
- Participate in a service on call rotation
- Overnight travel may be required
- Demonstrate a high level of customer service
- Ability to lead & work well with team members
- Ability to adhere to, implement, and always follow safety guidelines and procedures
- Strong organizational skills, positive attitude, and an ability to learn quickly
- Possess a valid driver’s license and driving record that meets company requirements
- Able to pass a pre-employment background and drug test
- Able to obtain and retain any licenses that are required by National, State and Local codes
- Basic understanding of Network concepts and architectures.
Preferred
- Two-year associate's degree in Electronics; Network; Computer Science or related field or ability to obtain in first year
HIRING HOURLY RANGE: $23 - $35 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
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