Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Executive Operational Planning Manager, you will provide support to the Tampa, Florida office General Manager through the prioritization and coordination of key deliverables and activities that get results. You will assist in the development and implementation of strategic and operational plans in support of the Tampa regional campus, and act as a liaison between the General Manager and business leaders both locally and with key partners across the association. You will also assist in being responsible for resource allocation and budget management, ensuring operations are conducted within financial constraints. Providing moderate communications support to the General Manager for internal and external partners, monthly business meetings, events, and compliance requirements, you will demonstrate the ability to work with and influence executive leaders through relationship building, operational efficiency, and fostering a positive work culture. Furthermore, you will possess the ability to adapt quickly to unforeseen challenges and changes.

We offer a flexible work environment that requires an individual to be in the office 4 days per week.

This position will be based in USAA's Tampa, FL office located at 17200 Commerce Park Blvd, Tampa, FL 33647.

Relocation assistance is not available for this position.

• Facilitates tactical and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies.

• Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results.

• Evaluates the relevance of messages for intended audience and ensures consistency and accuracy.

• Provides advice and mentorship and negotiates approval of communication materials with executive management and subject-matter experts prior to securing final approval from senior executive or Executive Council member.

• Ensures deliverables meet established standards of appearance and content and that all logistical requirements are satisfied.

• Responsible for the development, coordination and timely submission of relevant, broader level EC and Board/Council/Committee driven requirements.

• Provides oversight and support to project teams in development and implementation of departmental employee events and business conferences.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of project/program management experience supporting senior level executives, corporate event planning and/or handling executive level communications.

• Ability to build positive relationships and to work with all levels within the organization.

• Experience developing executive level briefings in support of the Executive Council, CEO and Board of Director deliverables.

• Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with complicated deadlines.

• Demonstrated ability to handle confidential information.

• Ability to interact and collaborate positively with executive leadership and communicate concepts clearly.

• Advanced knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint.

What sets you apart:

• 2+ years in a business operations management, with a consistent track record of successfully leading people, operational functions and implementing strategic initiatives.

• Proven experience in leading, motivating, and developing teams to achieve organizational objectives, including encouraging a collaborative environment, empowering staff, and effective delegation.

Compensation range: The salary range for this position is: $93,770.00 - $179,240.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.