Service Manager - Upscale Casual Dining
New York, NY, United States
- Hospitality
- Full-time
- service manager
- restaurant manager
- hospitality management
The Service Manager leads front-of-house operations at an upscale casual dining Asian restaurant, ensuring exceptional guest experiences and high service standards. Responsibilities include team leadership, guest issue resolution, and collaboration with kitchen and bar staff. The role requires supervisory experience in full-service restaurants and a strong commitment to hospitality.
Bar & Service Manager – Midtown Manhattan
Join a vibrant team at a full-service Asian restaurant celebrated for its curated bar program. This role offers an exciting opportunity to lead a dedicated service team, shape exceptional guest experiences, and nurture a positive culture rooted in hospitality and excellence.
Bar & Service Manager Benefits & Compensation
- Competitive base salary (up to 68k) with opportunities for professional growth and progression
- Comprehensive medical, dental, and vision coverage
- Paid time off and paid training
- Employee discounts and referral program
- Flexible scheduling options available
Bar & Service Manager Requirements & Qualifications
- Minimum 2 years of experience in a supervisory role within a full-service restaurant
- Strong commitment to outstanding guest service and hospitality
- Ability to effectively resolve guest issues and maintain high service standards
Bar & Service Manager Preferred Background & Skills
- Experience in a busy dining environment
- Familiarity with front-of-house operations and team leadership
Bar & Service Manager Day-to-Day Responsibilities
- Oversee daily front-of-house operations with a hands-on leadership style
- Inspire, support, and coach the front-of-house team to deliver exceptional guest service
- Ensure guest satisfaction through prompt issue resolution and engaging interactions
- Lead by example during busy service periods, stepping into support roles as needed
- Collaborate with kitchen and bar teams to enable smooth, efficient service
- Monitor guest flow, wait times, and team productivity to maintain service excellence
- Uphold all safety, sanitation, and food handling protocols




