Inspire health. Serve with compassion. Be the difference.

Job Summary

Manages the daily clinical operations of the clinics assigned. Provides for the direct and indirect patient care and oversees the clinical flow of patients of the department/departments assigned. Coordinates all clinical support for the patients, families, physician and support staff. Participates in the planning, development, implementation and evaluation of departmental growth and enhancements. Provides leadership, resource abilities and advanced knowledge and skill to the department/departments assigned. Plans, develops and organizes the activities of the staff, ensuring the effective and efficient delivery of quality health care. Plans, develops and organizes the activities of the assigned clinical staff, ensuring effective and efficient delivery of quality health care.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.

• Assists physicians with examinations, procedures and other activities related to direct patient care. Fields and directs clinical telephone calls.

• Participates in the assessment of clinical staffing needs by maintaining a master work schedule, adjusting staffing levels and forecasting staffing needs.

• Develops and conducts orientation and in-service training for clinical staff.

• Develops, implements and maintains emergency preparedness plan for clinical response.

• Serves as chief liaison between the clinical staff and physicians.

• Assists with development and maintenance of quality improvement by incident reports, patient complaints and suggestions, current practices and actions taken. Develops and conducts programs for enhancing patient satisfaction.

• Monitors local, state and federal regulations affecting operations and assists with the development, implementation and monitoring of appropriate policies and procedures.

• Contacts vendors for repair or routine service of medical equipment. Forwards proposals/quotes to Operations Manager for approval.

• Maintains adequate levels of medical supplies and pharmaceuticals.

• Responsible for adherence to DEA, DHEC, CLIA and other regulatory agency policies and procedures.

• Oversees physicians' schedules.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

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Minimum Requirements

• Education - Associate degree in Nursing. BSN preferred.

• Experience - Two (2) years nursing experience in the specialty area.

In Lieu Of

• In lieu of two (2) years nursing experience, may accept one (1) year nursing experience in the specialty area and two (2) years experience as a non-RN clinical coordinator in a physician practice.

• In lieu of two (2) years nursing experience, may accept one (1) year nursing experience and 5 years of Medical Assistant experience.

Required Certifications, Registrations, Licenses

• Holds a current RN compact/multistate license recognized by the NCSBN Compact State or is licensed to practice as an RN in the state the team member is working.

• CPR Certification

Knowledge, Skills and Abilities

• Basic computer skills

• Knowledge of office equipment (fax/copier)

• Mathematical Skills

• Working knowledge of Patient Equip (Vitals, Suction, Defib)

• Leadership skills

• Knowledge of professional nursing theory and practice

• Knowledge of Laboratory and X-ray equipment and procedures

• Skill in developing and maintaining quality improvement programs

• Ability to interpret, adapt and apply guidelines and procedures

• Knowledge of local, state and federal regulations

• Skill in identifying problems and recommending solutions

• Skill in establishing and maintaining effective working relationships

• Ability to react calmly and effectively in emergency situations

• Ability to communicate clearly

• Knowledge of insurance and managed care procedures

Work Shift

Day (United States of America)

Location

Heritage Peds/Int Med - Wren

Facility

2350 Heritage Ped/Int Med - Wren

Department

23501000 Heritage Ped/Int Med - Wren-Practice Operations

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.