When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

Charlotte, NC - Metro Area

Job ID

2025-235483

JOB OVERVIEW

The Sr. Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting and performance management.

RESPONSIBILITIES & QUALIFICATIONS

Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Managing Health and Wellness

• Provide strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Province law, to promote the health and wellness of the resident population.
• Provide clinical care through the direct application of the nursing process; perform and document resident assessments, progress notes, evaluates changes in care needs, complete Individualized Service Plans, provide or delegate hands-on clinical care as indicated by the plan of care and evaluate resident outcomes.
• Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents within the community.
• Fulfills all required training within the required time frame, including the completion of all Sunrise University training and all training required by regulating authorities.
• Serves as the CLIA Director as applicable for the community and according to the federal and state requirements.
• Partner with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care.
• Collaborate with Sales partners to determine community capability and assess potential residents' appropriateness for move-in.

Medication Management

• Provide strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Province law, to promote the health and wellness of the resident population.
• Provide oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews.
• Fulfills all required training within the required time frame, including the completion of all Sunrise University training and all training required by regulating authorities.
• Provide clinical training and education, as needed, to nurses, medication care managers, care managers and others who provide resident care. Perform skill evaluation to assure clinical capability of care team members.

Quality Assurance & Regulatory Compliance

• Track, trend and report clinical quality data to identify risk.
• Actively participate as a member of the community Quality Assurance and Performance Improvement committee.
• Lead clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes.
• Recruit, hire and train clinical team members and is responsible for performance management, evaluations, and engagement.
• Completes direct report team member staffing and scheduling according to operational and budgetary guidelines.
• Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA programs.
• Serves as the ICC and CLIA Director as applicable for the community.
• Responsible for infection control programming, including delegation of infection control preventionist, as per state requirements.
• Assure compliance with all Federal, State/Provincial, board of nursing and other applicable regulations.

Financial Management

• Manages the department budget to include labor and other expenses and understands its impact on the community's bottom line.
• Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls.
• Coordinates with the community team to achieve maximum staff economies and cross training when assigned to a community.
• Understands the internal costs associated with all Sunrise resident care programs.

Training, Leadership & Team Member Development

• Partners with the Regional Director of Residential Care and/or Executive Director (when assigned to a community) in the delivery and participation in Sunrise University training and self-study programs during the required timeframe.
• On-boards new RCD leaders and other department coordinators as needed.
• Develops a working knowledge of state/provincial regulations, ensures compliance through supervising and coaching team members.
• Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community.
• Holds clinical team accountable, corrects actions when necessary and documents.
• Attends regular meetings; Stand Up, Cross Over, Department Head Meetings, Town Hall, QAPI, and others as directed by the Executive Director.
• Keeps abreast of professional developments in the field by reading and attending conferences and training sessions.

Other

• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

Experience and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

• Graduate of an accredited college or school of nursing with a current state license as a professional Registered Nurse (RN).
• Minimum two (2) years RN experience; at least one (1) year experience in home health, assisted living, or long-term care environment preferred.
• Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling and daily operations supervision.
• Certified in CPR and First Aid.
• Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/province and board of nursing requirements.
• Knowledge of infection control practices and prevention of disease transmission.
• Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations.
• Experience in tracking, trending and analysis of clinical performance data preferred.
• Experience in quality and clinical process improvement and risk assessment preferred.
• Experience in staff development, training and/or clinical education preferred.
• Proven ability to handle multiple priorities, organize efficiently, and manage time effectively.
• Demonstrated critical thinking, clinical judgment, and decision-making skills.
• Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications.
• Ability to work weekends, evenings & flexible hours as needed for resident care/services, including 24/7 on call responsibility
• Ability to travel within a geographic area and on special projects.

ABOUT SUNRISE

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS

Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).