Personal Lines Account Manager
Odessa, FL, United States
- Sales
- Full-time
- Personal Lines Insurance
- Account Manager
- Insurance Renewals
The Personal Lines Account Manager is responsible for managing client insurance policies, including renewals, endorsements, billing, and claims support within a family-owned independent agency. The role focuses on building and maintaining strong client relationships and ensuring customer retention. Candidates must hold an active Florida 2-20 license and possess insurance agency experience, strong communication skills, and attention to detail.
Are you an insurance professional who enjoys building relationships and providing top-notch service? We are seeking a Personal Lines Account Manager to join a growing independent agency in the Tampa Bay area. This is a great opportunity to work in a family-owned, team-oriented environment where you’ll have long-term career stability and the chance to make a real impact.
This role goes beyond basic renewals — you’ll be an integral part of managing a book of business, ensuring retention, and being the trusted resource for clients.
What You’ll Do:
- Manage renewals and re-shop policies when needed.
- Handle endorsements, billing questions, and claims assistance with professionalism.
- Monitor and follow up on carrier downloads and non-pay cancellations.
- Build and maintain strong client relationships through consistent communication.
What We’re Looking For:
- Active Florida 2-20 license (required).
- Previous independent agency experience strongly preferred.
- Organized, detail-oriented, and client-focused.
- Strong written and verbal communication skills.
What’s In It For You:
- Competitive salary of $50,000 – $60,000.
- Long-term career potential with a family-owned agency.
- Supportive, stable, in-office environment — not a call center.
- A culture that values teamwork, professionalism, and client care.




