Join a team that puts people first. You’ll build trusted relationships with employers and partners across our branch. You’ll guide client strategy, solve day-to-day needs, and help shape renewals that keep benefits programs on track. You’ll work with accessible leaders and a collaborative team that shares ideas and supports your growth. You’ll do work that reflects The Gallagher Way and helps clients and communities thrive. 

You’ll be the key relationship manager for a set of client accounts. You’ll lead complex, self-funded clients and act as their first point of contact. You’ll plan the annual strategy, handle day-to-day needs, and keep clients informed on market and compliance changes. You’ll connect clients with the right Gallagher resources, from pharmacy to retirement to HR consulting, so they get the support they need. You’ll partner with your account team to deliver a smooth renewal and help us meet a 95% retention target. You’ll also mentor colleagues, share knowledge, and help build a learning culture that reflects The Gallagher Way. 

• Champion our tools and processes to deliver on time and with care. 

• Coordinate across internal and external partners to keep work moving. 

• Spot risks early and offer clear, practical options. 

• Contribute to branch initiatives and continuous improvement. 

• Complete professional development to build your industry knowledge. 

Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Appropriate licensing as required.

• You’ve managed client accounts or claims for 5+ years with a bachelor’s degree; or you bring 10+ years of client coordination or claims experience without a degree. 

• You hold the required licenses and/or certifications for this work in your location. 

• You can travel about 25% of the time. 

• You can explain complex topics in simple terms to clients and colleagues. 

• You plan work, meet deadlines, and handle multiple priorities in a fast-moving day. 

• You give and receive feedback with care and use it to improve how you work. 

• You guide and support teammates, including new hires, to build skills and confidence. 

• You use Microsoft Windows and MS Office to create clear documents, analyses, and presentations. 

• You align to ethical standards, protect confidentiality, and uphold The Gallagher Way. 

• You are authorized to work in the U.S. and can complete a background check if offered the role. 

• You’re able to submit an online application and resume/CV to be considered. 

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We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.