Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

In addition to fulfilling the core responsibilities of a Bankruptcy Specialist I, this role includes reviewing Proofs of Claim, Bankruptcy Plans, Chapter 7 Schedules, Motions for Relief, and other relevant motions and objections filed with the Bankruptcy Court. The position also involves ongoing monitoring of Chapter 7 and Chapter 13 bankruptcy accounts to ensure compliance and accuracy.

Essential Duties and Responsibilities:

Process newly filed Chapter 13 and 7 bankruptcies into the company database and review related documentation including claims and reaffirmations.

Determine necessary objections or motions and ensure compliance with bankruptcy court deadlines and payment schedules.

Reconcile payments on pre- and post-bankruptcy petitions and issue default notices for non-compliant loans.

Manage inbound calls from attorneys, trustees, and customers, providing professional and prompt resolutions.

Document account activity and conversations in the system for accurate tracking and follow-up.

Review NDC and Shaw Systems for bankruptcy data accuracy and audit for inconsistencies.

Complete reporting and spreadsheet tasks for management review and close accounts no longer in bankruptcy.

Ensure bankruptcy accounts comply with the U.S. Bankruptcy Code and federal regulations.

Order property damage appraisals and review consent orders when applicable.

Maintain confidentiality while regularly accessing sensitive consumer information such as Social Security numbers and birth dates.

Qualifications and Competencies Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

• Requires a minimum of three years of experience in bankruptcy or collections; paralegal certification or background is preferred.
• Strong background in compliance, document review, and financial analysis.
• Experience working in a high-volume, deadline-driven environment with attention to detail and accuracy.

Education:

• High School Diploma or General Educational Development (GED) Certificate required.

Skills Required:

• Strong organizational skills to manage multiple tasks simultaneously.
• Professional written and verbal communication
• Ability to identify discrepancies and ensure compliance.
• Commitment to maintaining client confidentiality.

Additional Requirements:

• Overtime required required on an as needed basis.
• Travel 0-10% - as required on an as needed basis.
• Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX

Qualifications Preferred:

• Resolves complex issues using sound judgment, negotiation, and conflict resolution techniques.
• Responds promptly and professionally to inquiries from debtors, attorneys, and trustees.
• Communicates clearly and concisely in both verbal and written formats; actively listens and clarifies concerns.
• Collaborates effectively, embraces feedback, and fosters a positive work environment.
• Maintains confidentiality, demonstrates integrity, and upholds organizational values under pressure.
• Prioritizes tasks, manages time efficiently, and meets critical deadlines.
• Familiarity with FDCPA, Bankruptcy, Collection, Consumer Lending laws, and National Servicing Standards.
• Ensures accuracy in documentation and proactively seeks opportunities for process improvement.

Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Computer Skills To perform this job successfully, an individual should have beginning to intermediate skills in Microsoft Office including MS Word, MS Excel, and MS Outlook.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit for long periods of time, use hands and arms to operate office equipment including but not limited to a keyboard, mouse and phone, will occasionally need to reach, stoop, stand or walk. The employee must be able to see (close vision), hear, speak, and communicate verbally. The employee may occasionally lift and/or move up to 10 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.