Client Associate

Medical, dental & vision from day one plus career development programs. Client Service Associate supporting employee benefits account teams; full-time, on-site or hybrid depending on office; permanent role; location varies with Gallagher offices; standard business schedule. - Bachelor’s degree (required) - 1+ year directly applicable experience or no experience acceptable - Proficiency in Microsoft Office and basic math - Strong organizational and time-management skills - Ability to learn benefits systems and participate in client calls/presentations

Introduction


Overview

At Gallagher, we help businesses grow, communities thrive, and people prosper. As a Client Service Associate, you’ll be part of a collaborative team that values your growth and development. In this role, you’ll gain hands-on experience in the employee benefits sector, learning the business and developing the skills to make independent client-related decisions. Join us to build your career in a culture defined by The Gallagher Way, where integrity, teamwork, and excellence are at the heart of everything we do. 

How you'll make an impact

In this role, you’ll support account teams in delivering exceptional service to Gallagher’s clients. You’ll learn the employee benefits Client Service Cycle, ensuring a seamless renewal process and helping retain business. By familiarizing yourself with Gallagher’s resources and professional standards, you’ll improve efficiency and quality in client deliverables. You’ll assist with preparing RFPs, coordinating vendor responses, and creating client presentations. Through hands-on learning, you’ll observe open enrollment meetings, participate in client calls, and maintain accurate records in the Document Management System (DMS). 

Here’s what you’ll do: 

• Build positive relationships in your office and support administrative tasks as needed. 
• Complete Gallagher’s Employee Benefits curriculum and learn from your team. 
• Exemplify the highest ethical standards and promote The Gallagher Way. 

Here’s what you’ll bring to the role: 

• A high school diploma/equivalent and 1+ year of directly applicable experience. 

• Proficiency in Microsoft Office and basic math skills. 

• Exceptional organizational skills and the ability to manage your time wisely. 

• A collaborative mindset and eagerness to support your team. 

• Interest in building knowledge of Gallagher tools, systems, and shared resources. 

About You

Required: Bachelor's degree; no experience required.

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

 

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.