Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) Product Owner] within PNC's Retail- Strategy and Planning organization, you will be based in Pittsburgh, PA, Cleveland, OH, Columbous, OH, Birmingham, AL, or Kalamazoo MI.

This position is central to the continued success of the EDGE application. The role provides exposure to many different processes the branch and care center perform via EDGE, with the opportunity to work on a variety of projects. Ideal candidates are those that are looking to gain further expertise leading a dynamic team in support of EDGE and it’s end users across an array of challenges the application faces to further adoption and utilization.

Core Responsibility of the role:

Customer Experience: Developing and executing changes that will directly impact customer acquisition, satisfaction, and retention.

Strategic Alignment with Business Objectives: Driving continued improvement of core functionality of EDGE that aligns to Retail Bank objectives of growth, primacy, and customer-centric service.

Operational Efficiency: Ensure that our systems function flawlessly to meet the needs of our business and clients.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Owns the vision and the definition of the product. Serves as the voice of the customer. Provides guidance to concentrate the Scrum Team(s) effort on correct priorities.
• Conveys the vision to the team(s) in order to address client requirements to meet business objectives.
• Participates in the creation and maintenance of the product backlog. Prioritizes the product backlog and leads grooming efforts.
• Works in partnership with the Scrum Master(s) to ensure items are worked on in accordance with the product backlog. Serves as the primary point of contact for questions from the team(s).
• Accepts delivery of working product from the Scrum Teams(s). Socializes the delivery of business value and outcomes of the iteration to various stakeholders.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Customer Solutions, Data Visualization, Prioritization, Scrum, User Experience (UX) Design

Competencies

Agile Development, Business Acumen, Design Thinking, Effective Communications, Innovation, Interpersonal Relationships, IT Standards, Procedures & Policies, Managing Multiple Priorities, Organizational Leadership, Planning and Organizing, Solutions Development

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $68,000.00 – $119,600.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 11/21/2025, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.