SUMMARY:

Under the supervision of the Mobile Response Stabilization Program Manager, the Licensed Shift Supervisor will take and assign crisis calls from the 24/7 hotline to have clinicians respond face to face (in person or via video conferencing) to high risk crisis situations within an hour to assess the youth and stabilize the family. There is no productivity expectation due to relying on crisis calls to be placed by the community.

ESSENTIAL DUTIES:

• Provide clinical supervision.
• Manage program needs including scheduling, programming, and administration in order to maintain effective therapeutic programming during shift.
• Manage agency required documents and reporting systems.
• Ability and flexibility to step in and cover clinical role of the program in order to keep operations occurring during times of staffing shortages.
• Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
• Respect the privacy of clients and hold in confidence all information obtained during the client's treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material.

OTHER DUTIES:

• Attend scheduled staff meetings, supervision, and on-going training.
• All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards.
• Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
• Other duties as assigned by management.

QUALIFICATIONS:

• Education: Master's Degree in Social Work, Counseling or Marriage and Family Therapy.
• Licensure: LISW, LPCC, LMFT required.
• Skills:
  • Strong organizational and time management skills. Ability to work cooperatively as a team, as well as, independently.
  • Ability to work effectively with diverse populations with complex psychiatric needs.
  • Ability to perform job responsibilities with a high degree of initiative and independent judgment.
  • Core Expertise: Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
  • Cultural Competency: Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
  • Interpersonal Communication: Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
  • Professional & Ethical Conduct: Adheres to professional values such as honesty, personal responsibility, and accountability; applies ethical concepts within scope of work and adheres to Agency policies and procedures.
  • Collaboration & Teamwork: Functions effectively as a member of a professional team that includes employees, clients and family members.
  • Problem-Solving & Decision-Making: Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
• Experience: Minimum of two years of supervisory experience working with youth and families in a mental health setting.
  • Knowledge of the DSM-5 and diagnostic criteria. Experience with family systems and crisis intervention preferred.
• Other: First Aid and CPR training required and provided by agency.
• Must have and maintain a valid driver's license and driving record that meets the underwriting criteria of the Agency's insurance company. Must be approved by Applewood to transport clients in own vehicle.

BENEFITS & SALARY

At Applewood, we prioritize our employees and their wellbeing. We provide competitive benefit and salary options to our employees and their families, including domestic partners.
Our offerings include:

• Salary: $65,000
• Sign-On Bonus: $6,000
• Annual CEU reimbursement
• Monthly Cell-phone allowance
• Comprehensive health and Rx plans, including a flat rate option.
• Wellness program including free preventative care
• Generous paid time off and holidays
• 50% tuition reduction at Case Western Reserve University for the MNO and MSW programs
• 403(b) retirement plan with an employer match
• Pet insurance
• Employer paid life insurance and long-term disability
• Employee Assistance Program
• Support for continuing education and credential renewal
• Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
• Flexible Spending Account for Health and Dependent Care

#ACI-MRSS-1

Applewood Centers, Inc. ("Applewood") is a private, nonprofit agency providing mental health services, social services and education to children, adolescents and families living in Cuyahoga and Lorain counties. Dedicated to addressing a variety of behavioral, emotional and learning problems, we provide a continuum of care from outpatient counseling to residential treatment. Applewood is an Equal Opportunity Employer. Applewood's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Applewood also prohibits harassment of applicants or employees based on any of these protected categories.