Walser Automotive Group IT Technician
4401 American Blvd Suite 300, Bloomington, Minnesota 55437
- Automotive
- Full-time
- IT Technician
- technical support
- helpdesk support
The Walser Automotive Group IT Technician provides Tier I and basic Tier II technical support, troubleshooting hardware, software, and network issues to internal users. The role involves installation, configuration, lifecycle management of IT assets, collaboration across IT teams, and occasional travel to multiple locations. The position supports automotive retail operations and promotes a culture of innovation, collaboration, and continuous growth.
Walser Automotive Group is driven by our passion for cars and people. For over 60 years, we’ve led automotive retailing with a transparent buying approach. Family-owned and family-run, we thrive on an inclusive, dynamic culture that values innovation, collaboration, and growth. That’s the Walser Way.
Compensation
Up to $28.00/hr, depending on qualifications
What You’ll Do
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Provide Tier I technical support, assisting with troubleshooting hardware and software issues for internal users
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Support installation and configuration of applications and systems, both in-office and at field locations
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Deliver friendly, professional helpdesk assistance while learning to take on basic Tier II troubleshooting tasks (network configuration, workstation diagnostics, application performance)
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Conduct lifecycle management of hardware and software, ensuring accurate asset records are maintained
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Participate in IT projects, helping design milestones, execute tasks, and drive results
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Collaborate closely with Support, Infrastructure, and Information Security teams to support organizational initiatives
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Participate in on-call rotation and maintain clear, thorough IT documentation
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Demonstrate Walser’s Core Values every day:
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Do The Right Thing – Nothing is worth compromising a relationship
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Lead By Example – Be willing to help, no matter how difficult the challenge
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Display Positive Energy – A good attitude is highly contagious
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Be Open Minded – The only thing that is constant is change
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What You’ll Bring
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2-year degree in a computer-related discipline, relevant certifications, or equivalent experience
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Current experience with Windows workstations and Microsoft Entra Admin Center
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Strong organizational, technical, written, and verbal communication skills
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Ability to manage changing priorities, multitask, and collaborate across departments
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Must be at least 18 years old with a valid driver’s license and acceptable driving record
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Ability to occasionally travel to out-of-state locations
Physical Demands
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Frequent movement throughout Corporate Office and other Walser locations
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Sitting, standing, reaching, and bending within an office environment
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Regular computer use for IT and OEM-required tasks
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Safety eyewear and hard-toed, slip-resistant footwear required in dealership service departments
What’s in it for you?
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Career Growth
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Skill Development
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Collaborative Team Environment
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Project-Based Experience
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.




